ELECTRIC BIKE SHOWROOM MANAGER
| Posting date: | 15 May 2024 |
|---|---|
| Salary: | £27,000 to £30,000 per month |
| Hours: | Full time |
| Closing date: | 14 June 2024 |
| Location: | Birmingham, West Midlands |
| Remote working: | On-site only |
| Company: | Tandem Group Trading Limited |
| Job type: | Permanent |
| Job reference: |
Summary
Electric Life is an electric bike and e-mobility specialist located in the heart of the Midlands. Through our showroom and website, we offer global brands such as Orbea, Cannondale, Gocycle, Tern and Whyte in addition to our own brands Dawes and Claud Butler.
To support our growth in this area and showcase our leading e-bike brands, we are hiring for a Showroom Manager to run our store and build on the success of the last 2 years of trading. You’ll be responsible for all operations and the driving of performance on-site in a fast-paced environment, where the customer is at the centre of everything we do.
Key Responsibilities & Accountabilities
• Lead the showroom team to deliver world-class customer service and be an ambassador for all brands in our portfolio.
• Lead by example and motivate the store team to achieve sales targets and KPIs.
• Ensure store profitability by managing sales and costs.
• Be a leader and responsible for your team, managing performance and helping with development goals.
• Manage stock
levels, making key decisions about stock control to minimise loss, ensuring the accuracy of the stock file.
• Make use of sales data to exploit merchandising and add on sales opportunities; working with the marketing team to drive footfall to the showroom.
• Ensure that promotions, sales and merchandising instructions are carried out to
expected standards and ensure that customer experience in the showroom is always first class.
• Undertake any other reasonable duties identified by the Director of Sales.
About You
• You will be a problem solver, process driven and a great leader with a natural flair to inspire, motivate and lead a close team.
• You will have experience working with bikes, either in a retail or similar environment and knowledge around brands, specification, and industry trends to offer tailored advice to our customers.
• Have a proven track record in retail management and excellent commercial awareness to support your industry knowledge.
• Mechanical experience or training, such as Cytec qualifications or workshop experience would be beneficial but not necessary.
• Be naturally people, sales, and customer focused – obsessed by delighting every single customer.
• Have exceptional communication and interpersonal skills.
• The ability to understand and analyse sales figures.
This is an exciting opportunity for someone who wants to combine their passion for bikes and e-mobility with a career as a Showroom Manager within a company with ambitious plans to continue growth in the market.
To support our growth in this area and showcase our leading e-bike brands, we are hiring for a Showroom Manager to run our store and build on the success of the last 2 years of trading. You’ll be responsible for all operations and the driving of performance on-site in a fast-paced environment, where the customer is at the centre of everything we do.
Key Responsibilities & Accountabilities
• Lead the showroom team to deliver world-class customer service and be an ambassador for all brands in our portfolio.
• Lead by example and motivate the store team to achieve sales targets and KPIs.
• Ensure store profitability by managing sales and costs.
• Be a leader and responsible for your team, managing performance and helping with development goals.
• Manage stock
levels, making key decisions about stock control to minimise loss, ensuring the accuracy of the stock file.
• Make use of sales data to exploit merchandising and add on sales opportunities; working with the marketing team to drive footfall to the showroom.
• Ensure that promotions, sales and merchandising instructions are carried out to
expected standards and ensure that customer experience in the showroom is always first class.
• Undertake any other reasonable duties identified by the Director of Sales.
About You
• You will be a problem solver, process driven and a great leader with a natural flair to inspire, motivate and lead a close team.
• You will have experience working with bikes, either in a retail or similar environment and knowledge around brands, specification, and industry trends to offer tailored advice to our customers.
• Have a proven track record in retail management and excellent commercial awareness to support your industry knowledge.
• Mechanical experience or training, such as Cytec qualifications or workshop experience would be beneficial but not necessary.
• Be naturally people, sales, and customer focused – obsessed by delighting every single customer.
• Have exceptional communication and interpersonal skills.
• The ability to understand and analyse sales figures.
This is an exciting opportunity for someone who wants to combine their passion for bikes and e-mobility with a career as a Showroom Manager within a company with ambitious plans to continue growth in the market.