Civil Enforcement Officer
| Posting date: | 15 May 2024 |
|---|---|
| Salary: | £28,282 to £29,777 per year |
| Hours: | Full time |
| Closing date: | 14 June 2024 |
| Location: | Ipswich, Suffolk |
| Remote working: | On-site only |
| Company: | Ipswich Borough Council |
| Job type: | Temporary |
| Job reference: | REQ00847 |
Summary
An exciting opportunity has arisen for someone who enjoys working outdoors, this will involve some elements of patrolling on foot in all weathers and may also require the successful candidate to carry out some heavy lifting and manual handling duties. You will need to have the commitment and passion required to help to deliver a high-quality service as a Civil Enforcement Officer at Ipswich Borough Council.
The Enforcement team assists Suffolk County Council to meet the demands of the Traffic Management Act 2004, ensuring the free flow of traffic movement and that people park legally, alongside managing various on-street and off-street parking facilities within our remit.
Day to day
Officers will need to provide excellent customer care, within an important Council service that supports the day-to-day activities of local residents, businesses, and visitors to the area, building good working relationships with other service areas as well as with external agencies such as the Police and DVLA.
Duties include patrolling restricted parking areas, car parks, on street pay and display parking bays and residents parking zones, to monitor compliance and ensure all Pay and Display machines are operational and immobilisation or removal of vehicles in contravention.
The role requires working a 3 week shift pattern that includes evening, weekends and some bank holidays.
About you
You must have the ability to communicate with customers, be able to provide excellent people skills in order to assist members of the public and be able to handle and diffuse difficult situations.
This role will be patrolling in all weather conditions (protective clothing supplied) previous experience is an advantage.
You will be responsible for providing an efficient and effective service of parking enforcement in order to minimise vehicles parking in contravention and issuing penalty charge notices where required. This will be in accordance with the council’s objectives and policies.
This position will be subject to an DBS. Applicants must hold a full UK driving licence.
As well as a competitive salary, the Council offers Local Government Pension Scheme (LGPS) membership, subsidised parking for work and leisure, public transport discounts, free swimming and gym membership, cycle purchase scheme, learning and development opportunities, flexible working opportunities, wellbeing support, lifestyle benefits and the opportunity to work with great colleagues.
For more information about this role please contact:
Kimberley Suttle via Kimberley.suttle@ipswich.gov.uk
Andrew Barker via Andrew.barker@ipswich.gov.uk
Justin Wedderburn via Justin.wedderburn@ipswich.gov.uk
Alternatively call 01473 432840 to speak to one of the nominated recruitment managers above.
Please download the Job Description and Person Specification to find out more about this role: Job Description and Person Specification
The selection process will be an interview (virtual). Interviews will be held week commencing 8th July 2024.
Early applications are encouraged as we reserve the right to interview candidates who meet the essential criteria prior to the closing date and / or to close the opportunity to applicants once we receive sufficient applications.
Please note CVs are not accepted.
The Enforcement team assists Suffolk County Council to meet the demands of the Traffic Management Act 2004, ensuring the free flow of traffic movement and that people park legally, alongside managing various on-street and off-street parking facilities within our remit.
Day to day
Officers will need to provide excellent customer care, within an important Council service that supports the day-to-day activities of local residents, businesses, and visitors to the area, building good working relationships with other service areas as well as with external agencies such as the Police and DVLA.
Duties include patrolling restricted parking areas, car parks, on street pay and display parking bays and residents parking zones, to monitor compliance and ensure all Pay and Display machines are operational and immobilisation or removal of vehicles in contravention.
The role requires working a 3 week shift pattern that includes evening, weekends and some bank holidays.
About you
You must have the ability to communicate with customers, be able to provide excellent people skills in order to assist members of the public and be able to handle and diffuse difficult situations.
This role will be patrolling in all weather conditions (protective clothing supplied) previous experience is an advantage.
You will be responsible for providing an efficient and effective service of parking enforcement in order to minimise vehicles parking in contravention and issuing penalty charge notices where required. This will be in accordance with the council’s objectives and policies.
This position will be subject to an DBS. Applicants must hold a full UK driving licence.
As well as a competitive salary, the Council offers Local Government Pension Scheme (LGPS) membership, subsidised parking for work and leisure, public transport discounts, free swimming and gym membership, cycle purchase scheme, learning and development opportunities, flexible working opportunities, wellbeing support, lifestyle benefits and the opportunity to work with great colleagues.
For more information about this role please contact:
Kimberley Suttle via Kimberley.suttle@ipswich.gov.uk
Andrew Barker via Andrew.barker@ipswich.gov.uk
Justin Wedderburn via Justin.wedderburn@ipswich.gov.uk
Alternatively call 01473 432840 to speak to one of the nominated recruitment managers above.
Please download the Job Description and Person Specification to find out more about this role: Job Description and Person Specification
The selection process will be an interview (virtual). Interviews will be held week commencing 8th July 2024.
Early applications are encouraged as we reserve the right to interview candidates who meet the essential criteria prior to the closing date and / or to close the opportunity to applicants once we receive sufficient applications.
Please note CVs are not accepted.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.