Administrator
| Posting date: | 14 May 2024 |
|---|---|
| Salary: | £23,088 to £25,200 per year, pro rata |
| Hours: | Full time |
| Closing date: | 13 June 2024 |
| Location: | Norwich, Norfolk |
| Remote working: | On-site only |
| Company: | Seetec |
| Job type: | Contract |
| Job reference: | 30567 |
Summary
Come and join our Working Well Norfolk team as an Administrator and contribute to the smooth running and the overall effectiveness of the project. If you are a detail-orientated and proactive individual who can handle multiple tasks with ease, then you may be the person we are looking for.
As our Administrator you’ll deal with data entry, data reconciliation, and support the wider team with administrative tasks. You’ll also support our Customer Support Office (CSO) in a participant facing role, including the handling of calls, enquiries, and referrals.
Our successful candidate will have excellent IT skills, experience of data entry and database use. Have excellent interpersonal and communication skills, along with a good level of initiative and motivation with the ability to seek out solutions to problems.
As an organisation we deliver a range of Employability & Health contracts which support people ‘back to work’. This job role forms part of our WWN (Working Well Norfolk) contract.
In return for your dedication, knowledge, and commitment, we’re offering a competitive salary range of £23,088 to £25,200 pro rata pa (dependent on experience) with these great benefits:
25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days)
2 Volunteer Days
Pension - 5% Employee 5% Employer
Healthcare Cash Plan, incl. 3 x salary life assurance
Annual Pay Review
Refer a Friend Scheme
Free access to BenefitHub – an online portal with access to a wide range of retail discounts, cycle to work scheme and additional voluntary benefits
Interested? There’s an easy to apply route below to upload your CV!
If you need any further information, talk to our experienced Internal Recruitment Team on 01702 208282.
Seetec Group is an employee-owned organisation and we continually pride ourselves on our sense of community, both in the incredible work we do throughout UK and Ireland, and internally with our employee owners. People are at the front, centre and heart of every service we provide and each decision we make
Location: This is an office based role in Norwich
Hours: 37 hours a week. Monday to Thursday 8.30 am to 5pm, Friday 8.30 am to 4.30pm
Closing Date: 28 May 2024
Contract: FTC until 31 March 2025
Key Responsibilities
Meet, and strive to exceed, personal performance targets (Key Performance Indicators) whilst ensuring quality and compliance measures are met.
Identifying, tracking and correcting data errors on our database system. Liasing with the wider team in order to flag errors for correction by other members of staff.
A range of other administrative duties supporting the project team, including checking and uploading paperwork, making copies, and following-up incomplete paperwork with participants and employers.
Support the CSO where necessary, making initial outbound welcome calls as required to engage participants following a referral to relevant schemes. Gain commitment to attend and ensure location and planned routes are known where face to face appointments are in operation.
Skills and Experience
Essential
Excellent IT skills, experience of data entry and database use.
Ability to foster and maintain positive relationships with colleagues, participants, and employers.
Ability to thrive in a fast-paced and sometimes high-pressure environment.
Experience of delivering services to meet contractual and quality standards.
Desirable
Experience of working in a target driven environment.
Experience of working in a customer facing role.
Experience of working with people in the provision of ‘information, advice & guidance’
Additional Information
SEETEC PLUSS is one of the UK’s leading providers of employability and health services, supporting thousands of people to move into employment each year. Committed to empowering people to better their lives, Seetec Pluss supports individuals from all walks of life to enter and progress in the world of work. We create and source jobs and opportunities, and by focusing on people’s strengths we raise aspirations and help them overcome their barriers to work and develop the skills that employers are looking for. Together, we open up a world of opportunity to individuals and organisations, supporting them with their aspirations today so they can thrive in the future.
As an organisation we deliver a range of Employability & Health contracts which support people ‘back to work’. This job role forms part of our WWN (Working Well Norfolk) contract.
Seetec Pluss is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff to share and uphold this commitment in conjunction with the requirements of the Prevent Duty and the positive promotion of modern British values.
Dependent on the role applying to you may be required to process a Disclosure and Barring Service (DBS/DS) check. Seetec support the recruitment of ex- offenders and will not discriminate in any way. Our full policy statement of “Ex-Offenders” can be found on our website under “About us”
Seetec Pluss is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
As our Administrator you’ll deal with data entry, data reconciliation, and support the wider team with administrative tasks. You’ll also support our Customer Support Office (CSO) in a participant facing role, including the handling of calls, enquiries, and referrals.
Our successful candidate will have excellent IT skills, experience of data entry and database use. Have excellent interpersonal and communication skills, along with a good level of initiative and motivation with the ability to seek out solutions to problems.
As an organisation we deliver a range of Employability & Health contracts which support people ‘back to work’. This job role forms part of our WWN (Working Well Norfolk) contract.
In return for your dedication, knowledge, and commitment, we’re offering a competitive salary range of £23,088 to £25,200 pro rata pa (dependent on experience) with these great benefits:
25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days)
2 Volunteer Days
Pension - 5% Employee 5% Employer
Healthcare Cash Plan, incl. 3 x salary life assurance
Annual Pay Review
Refer a Friend Scheme
Free access to BenefitHub – an online portal with access to a wide range of retail discounts, cycle to work scheme and additional voluntary benefits
Interested? There’s an easy to apply route below to upload your CV!
If you need any further information, talk to our experienced Internal Recruitment Team on 01702 208282.
Seetec Group is an employee-owned organisation and we continually pride ourselves on our sense of community, both in the incredible work we do throughout UK and Ireland, and internally with our employee owners. People are at the front, centre and heart of every service we provide and each decision we make
Location: This is an office based role in Norwich
Hours: 37 hours a week. Monday to Thursday 8.30 am to 5pm, Friday 8.30 am to 4.30pm
Closing Date: 28 May 2024
Contract: FTC until 31 March 2025
Key Responsibilities
Meet, and strive to exceed, personal performance targets (Key Performance Indicators) whilst ensuring quality and compliance measures are met.
Identifying, tracking and correcting data errors on our database system. Liasing with the wider team in order to flag errors for correction by other members of staff.
A range of other administrative duties supporting the project team, including checking and uploading paperwork, making copies, and following-up incomplete paperwork with participants and employers.
Support the CSO where necessary, making initial outbound welcome calls as required to engage participants following a referral to relevant schemes. Gain commitment to attend and ensure location and planned routes are known where face to face appointments are in operation.
Skills and Experience
Essential
Excellent IT skills, experience of data entry and database use.
Ability to foster and maintain positive relationships with colleagues, participants, and employers.
Ability to thrive in a fast-paced and sometimes high-pressure environment.
Experience of delivering services to meet contractual and quality standards.
Desirable
Experience of working in a target driven environment.
Experience of working in a customer facing role.
Experience of working with people in the provision of ‘information, advice & guidance’
Additional Information
SEETEC PLUSS is one of the UK’s leading providers of employability and health services, supporting thousands of people to move into employment each year. Committed to empowering people to better their lives, Seetec Pluss supports individuals from all walks of life to enter and progress in the world of work. We create and source jobs and opportunities, and by focusing on people’s strengths we raise aspirations and help them overcome their barriers to work and develop the skills that employers are looking for. Together, we open up a world of opportunity to individuals and organisations, supporting them with their aspirations today so they can thrive in the future.
As an organisation we deliver a range of Employability & Health contracts which support people ‘back to work’. This job role forms part of our WWN (Working Well Norfolk) contract.
Seetec Pluss is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff to share and uphold this commitment in conjunction with the requirements of the Prevent Duty and the positive promotion of modern British values.
Dependent on the role applying to you may be required to process a Disclosure and Barring Service (DBS/DS) check. Seetec support the recruitment of ex- offenders and will not discriminate in any way. Our full policy statement of “Ex-Offenders” can be found on our website under “About us”
Seetec Pluss is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.