Clinical Administrator Secretary / Coder
| Posting date: | 13 May 2024 |
|---|---|
| Salary: | £12.00 per hour |
| Additional salary information: | £12.00 an hour |
| Hours: | Full time |
| Closing date: | 27 May 2024 |
| Location: | Bristol, BS20 7QA |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | A0356-24-0005 |
Summary
Job title: Practice Secretary Accountable to: Rota Coordinator Key Relationships: Administration Team Reception Team Practice Manager Deputy Practice Manager Operations Manager Reception Manager Doctors and Nurses Partners Job Purpose: To be responsible for processing all secretarial work Duties and Responsibilities: Secretarial: - To provide an efficient document production service for GPs and other health professionals as required. This includes the typing of letters, reports, patient referrals, minutes etc in an accurate manner. - To undertake all secretarial tasks. - To type and send referral and other clinical letters/forms within the designated timeframe, ensuring referrals have been sent accurately and in a timely manner. - Organising 2WW referrals through the e-Referral system. - Check that 2WW referrals have been attended and report any DNAs to the referring GP or their deputy. - Monitor hospital referral letters via the e-Referral system. - Resolving referral queries by liaising with RSS (Referral Support Service) and clinical providers. - Process and distribute incoming (and outgoing) mail - To code patient medical records and enter data onto the practice computer system in accordance with practice procedures, recognising any chronic illness or diseases and bringing to the attention of our clinic staff any patients with any such illness/disease. - Clinical coding and filing of hospital/clinic letters into our clinical system, taking actions where necessary. - To receive incoming and initiate outgoing telephone calls in order to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries. - Resolving patient queries by phone and/or email. - Liaising with the GPs and other secretarial staff to ensure good communication for the welfare of our patients. - Keep GPs updated with regards to electronic booking requirements, technical or other problems, etc. - To maintain the computer clinic system in an accurate and secure manner. - To provide cover for members of the admin team during periods of sickness and annual leave. - Any other duties to facilitate the smooth running of the department. - Attend and participate in practice meetings as required.