Warning
This job advert has expired and applications have closed.
Signposting & Clerical Assistant
| Posting date: | 10 May 2024 |
|---|---|
| Salary: | £22,010.56 per year, pro rata |
| Hours: | Part time |
| Closing date: | 06 June 2024 |
| Location: | Nottingham, Nottinghamshire |
| Remote working: | Hybrid - work remotely up to 1 day per week |
| Company: | Age UK Nottingham & Nottinghamshire |
| Job type: | Permanent |
| Job reference: |
Summary
Hours: 18 hours per week (over 3 days, including a Friday)
Salary: £22,010.56 per annum, pro rata (AUNN Band AB)
Tenure: Permanent
Based: Home based with some days in the office
Our Information service provides a crucial first point of contact to members of the public. This role involves helping to empower and build resilience in our communities by triaging enquiries, providing information, and signposting or referring onwards to both external organisations and other Age UK Nottingham & Nottinghamshire services.
The successful candidate will be comfortable taking calls and replying to voicemail messages, as well as responding to a wide range of enquiries. They will also possess amazing communication, listening and organisation skills, a professional yet empathetic approach and strong IT proficiency, in order to meet our high customer service standards.
As an employee of Age UK Nottingham & Nottinghamshire you will be eligible for our attractive package which includes 24 days annual leave (Pro Rata), public holidays, flexible working and a 4% employer contribution pension (in line with auto-enrolment rules).
How to Apply
For full details and to download an application pack, please click apply!
Alternatively, please contact our Human Resources department for an application pack by email or telephone.
The closing date for receipt of completed applications is 9am on Monday 10th June 2024
Age UK Nottingham & Nottinghamshire promotes equality and diversity.
Registered Charity Number: 1067881
Salary: £22,010.56 per annum, pro rata (AUNN Band AB)
Tenure: Permanent
Based: Home based with some days in the office
Our Information service provides a crucial first point of contact to members of the public. This role involves helping to empower and build resilience in our communities by triaging enquiries, providing information, and signposting or referring onwards to both external organisations and other Age UK Nottingham & Nottinghamshire services.
The successful candidate will be comfortable taking calls and replying to voicemail messages, as well as responding to a wide range of enquiries. They will also possess amazing communication, listening and organisation skills, a professional yet empathetic approach and strong IT proficiency, in order to meet our high customer service standards.
As an employee of Age UK Nottingham & Nottinghamshire you will be eligible for our attractive package which includes 24 days annual leave (Pro Rata), public holidays, flexible working and a 4% employer contribution pension (in line with auto-enrolment rules).
How to Apply
For full details and to download an application pack, please click apply!
Alternatively, please contact our Human Resources department for an application pack by email or telephone.
The closing date for receipt of completed applications is 9am on Monday 10th June 2024
Age UK Nottingham & Nottinghamshire promotes equality and diversity.
Registered Charity Number: 1067881
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.