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Leasehold Officer

Job details
Posting date: 02 May 2024
Salary: £32,599 per year, pro rata
Hours: Part time
Closing date: 12 May 2024
Location: Plymouth, South West England
Remote working: Hybrid - work remotely up to 2 days per week
Company: Plymouth Community Homes
Job type: Permanent
Job reference: LCX-001738

Summary

About the role

This is an exciting opportunity to join the Leasehold team where you will be responsible for playing a key part in the delivery of all aspects of PCH’s service to residential leaseholders, ensuring that you provide an excellent service to our leasehold customers and that PCH leasehold properties are effectively managed. You will also provide advice to other parts of PCH on leasehold issues.

Our ideal candidate for this role is someone who:

Has demonstrable experience of dealing with customers positively whilst working in a demanding environment
Has excellent communication skills, with the ability to build rapport with a wide range of customers and staff
Has knowledge and understanding of Housing and Leasehold legislation including consultation
About Plymouth Community Homes

We are the city’s largest social housing association, with over 16,000 properties providing homes for more than 35,000 people, and we’re aiming to grow, to provide more people with high-quality, affordable homes to rent and buy.

With a great workforce and a focus on people, we deliver good quality, well-managed and well-maintained homes.

What we can offer you:

Flexible working opportunities including flexi-time and hybrid working
Excellent pension scheme with a high level of employer contributions
Free, fully equipped onsite gym and changing facilities.
The opportunity to carry out volunteer work for 3 days a year through our Make a Difference scheme
Annual leave of 25 days (rising to 30 days) plus Bank Holidays and holiday trading option
Free Employee Assistance programme, including free counselling
Free annual flu vaccination
Cycle to Work scheme
The opportunity to work in a beautiful and vibrant part of the Southwest
We support digital working with modern devices/smart phones
It's fun to work here- we have dress down Fridays, company quizzes, and lots of charity events throughout the year
Our modern and spacious offices are right on a bus route, and just three miles from the city centre
We get a daily visit from a local food van, and within walking distance to local Crownhill shops, Warrens, M&S Foodhall, KFC and Co-op.
To Apply:

If you are interested in this fantastic opportunity please select apply and complete our form, making reference to the person specification to demonstrate how you consider that your knowledge, skills and experience meet the requirements of the job.

For an informal discussion about this role, please contact Jo Lake, Leasehold Team Leader on 01752 388404

This post iis not suitable for job share.

Shortlisting Date: 13th May 2024

Interview Date: 17th May 2024

We are a committed Equal Opportunities employer. We welcome applications from suitably talented people from any community and background.

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.