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Apprentice Administration and Clerical Officer
| Posting date: | 01 May 2024 |
|---|---|
| Salary: | £22,383.00 per year |
| Additional salary information: | £22383.00 a year |
| Hours: | Full time |
| Closing date: | 15 May 2024 |
| Location: | Gateshead, NE9 6SX |
| Company: | NHS Jobs |
| Job type: | Apprenticeship |
| Job reference: | C9297-24-0299 |
Summary
The Radiology Department operates a 24-hour service. You will be required to be flexible in relation to your base of work and will cover a variety of shifts Monday- Sundays covering hours 8.00am-8.00pm on a rotational basis. Complete the required associated course: Level 2 Customer Service Practitioner To provide a competent and efficient reception service. To contribute to the delivery of a timely, high quality Radiology service. To arrange appointments (inpatient and outpatients) and utilise any cancelled appointments. To deal with patients notes and ensure they are kept safely, and the confidentiality of the information contained within is maintained. To handle any queries or telephone enquiries in an accurate and professional manner. Where applicable/required, support and arrange retrieval of x-ray packets from storage (offsite and on site). To process all image transfer requests received via Image Exchange Portal (IEP), IT service desk ticket system (Cherwell) or Vocera prioritising blue light requests. To process all medico-legal requests in a timely manner and ensure all discs produced are appropriately encrypted. To monitor the duty task pad (ultrasound) and relay messages in a timely accurate manner. To ensure daily reports are actioned and reports are emailed securely to relevant referrer. To allocate images to offsite reporting service. Manage own workload by prioritising tasks accordingly in order to meet deadlines. Carry out general administration duties e.g. filing, photocopying and scanning etc. To be flexible and supportive of the changes within the Radiology Services Contribute to Service Development and improvement and take an active role in Safecare activities. Support peoples Equal Diversity and Rights.