Lettings Administrator
| Posting date: | 01 May 2024 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £23,800-£25,000 |
| Hours: | Full time |
| Closing date: | 31 May 2024 |
| Location: | Edinburgh, EH6 |
| Company: | urbanbubble |
| Job type: | Contract |
| Job reference: | 2321 |
Summary
Role overview
We are looking for an amazing Lettings Administrator to support with letting up the brand new development from handover of the
site through to stabilisation. You'll be supporting the team to meet lettings targets, create a community and assist the Lettings
Negotiator in completing all administrative tasks that come from letting the property.
What do we offer?
* A basic annual salary of up to £25,000, enhanced family leave policies, cycle to work scheme, season ticket loan, Pet lovers
Friday, enhanced sick pay, study support and much much more.
* We also offer enhanced annual leave including your birthday day off and a day off when you buy your house - we believe that you
deserve to celebrate special moments with your loved ones. Family always comes first at ub
What will you do?
* Handle lettings enquiries, and complete the referencing process.
* Lead on the input of data on the system for new enquiries, lettings and new tenant data.
* Assist with the process to handle/issue keys, only to correct personnel/residents whilst recording the signing in and out of
keys, in line with the company procedure.
* Ensure the information provided by the Lettings Negotiator is entered accurately on the management system.
* Provide exceptional service to all potential residents, including providing informed and accurate advice in order to ensure
that resident retention rates remain high.
* Prepare handover packs & tenants guides.
* Assist with taking and processing referencing fees, deposits and first term rental payment.
What are we looking for?
* Excellent oral and written communication skills
* Customer Service experience both face to face and via telephone
* Excellent telephone manner
* A confident self-starter
* Team player, yet with the ability to work alone and on own initiative
* Strong administration skills
* Customer service experience
* Positive and can do attitude
* Adaptable
* Keen interest in learning the property industry
Desirable;
* Knowledge of lettings
urbanbubble requires people who are professional, hardworking, innovative, and passionate and who are effective in their roles and
who truly engage with the customer. We are an equal opportunity employer, and invite applicants to contact us to identify any
additional support you may need during the recruitment process.
If you believe you are the right candidate for the role, then apply asap. We’d love to hear from you!
We are looking for an amazing Lettings Administrator to support with letting up the brand new development from handover of the
site through to stabilisation. You'll be supporting the team to meet lettings targets, create a community and assist the Lettings
Negotiator in completing all administrative tasks that come from letting the property.
What do we offer?
* A basic annual salary of up to £25,000, enhanced family leave policies, cycle to work scheme, season ticket loan, Pet lovers
Friday, enhanced sick pay, study support and much much more.
* We also offer enhanced annual leave including your birthday day off and a day off when you buy your house - we believe that you
deserve to celebrate special moments with your loved ones. Family always comes first at ub
What will you do?
* Handle lettings enquiries, and complete the referencing process.
* Lead on the input of data on the system for new enquiries, lettings and new tenant data.
* Assist with the process to handle/issue keys, only to correct personnel/residents whilst recording the signing in and out of
keys, in line with the company procedure.
* Ensure the information provided by the Lettings Negotiator is entered accurately on the management system.
* Provide exceptional service to all potential residents, including providing informed and accurate advice in order to ensure
that resident retention rates remain high.
* Prepare handover packs & tenants guides.
* Assist with taking and processing referencing fees, deposits and first term rental payment.
What are we looking for?
* Excellent oral and written communication skills
* Customer Service experience both face to face and via telephone
* Excellent telephone manner
* A confident self-starter
* Team player, yet with the ability to work alone and on own initiative
* Strong administration skills
* Customer service experience
* Positive and can do attitude
* Adaptable
* Keen interest in learning the property industry
Desirable;
* Knowledge of lettings
urbanbubble requires people who are professional, hardworking, innovative, and passionate and who are effective in their roles and
who truly engage with the customer. We are an equal opportunity employer, and invite applicants to contact us to identify any
additional support you may need during the recruitment process.
If you believe you are the right candidate for the role, then apply asap. We’d love to hear from you!