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Ward Clerk - Victoria and Foulis Ward

Job details
Posting date: 26 April 2024
Salary: Not specified
Additional salary information: Negotiable
Hours: Full time
Closing date: 08 May 2024
Location: London, SW3 6HP
Company: NHS Jobs
Job type: Permanent
Job reference: C9196-24-1065

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Summary

The postholder will work as an integral part of the Lung Division. They will take responsibility for office duties on the Foulis and Victoria Ward, which is part of the Lung Division. They will be expected to assist in the safe and effective day to day running of the unit, thus enabling nursing staff to deliver direct care to patients. The postholder will work closely with the Deputy Service Manager, Matron and other ward clerks. They will have close communication with the respiratory doctors, secretaries, medical records and other support service departments. Main tasks & responsibilities: Patient/customer care (both direct and indirect) Carry out tasks including dealing with telephone enquiries, greeting patients on arrival to ward and escorting them to their bed space. Obtaining medical records prior to patients admission, and filing appropriate paperwork in patients notes. Use of hospital computer system to track patients notes, obtain test results and other necessary uses to assist in role Other daily contact with patients, customers and staff to ensure smooth running of unit. Record and report all incidents/complaint involving staff, patients and visitors in accordance with Trust Policies and assist in any investigations as required.

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