Income Manager
| Posting date: | 26 April 2024 |
|---|---|
| Salary: | £40,221 to £44,428 per year |
| Hours: | Full time |
| Closing date: | 17 May 2024 |
| Location: | NG34 7EF |
| Remote working: | Hybrid - work remotely up to 2 days per week |
| Company: | North Kesteven District Council |
| Job type: | Permanent |
| Job reference: |
Summary
Income Manager
Full-time (37 of Hours) – Permanent
D1 - £40,221 - £44,428 per annum
North Kesteven District Council is seeking an experienced professional to join the Housing Services team; This post puts you at the heart of a busy and varied service, responsible for providing key frontline customer services which is critical in the delivery of the Council’s landlord function.
Job Requirements:
• Degree or equivalent qualification and/or extensive experience in local authority or social housing
• Experience of successful income management
• Comprehensive knowledge and understanding across income management and application of appropriate legal action
• Experience in development and delivery of strategic and operational action plans
• To manage a team with the ability to allocate budgets and resources effectively
Key Responsibilities:
• Lead and manage the Income Team
• Administer the Housing Income Policy relating to rent, service charges, leasehold management, sundry debt, recharges and other potential income streams
• Ensure a robust and effective approach to income collection with timely enforcement action where appropriate
• Develop and coordinate delivery of practical advice and assistance to sustain tenancies
• Appropriate legal action and presentation to Court
• Produce reports for information and decision making, and statistical returns
Key Attributes:
• Ability to balance empathy and support with business outcomes
• Ideally a Member of the Chartered Institute of Housing, Certified Practitioner level or working towards Chartered Membership
• Accurate numeracy
• Strong visual and language skills
You will be required to apply a high level of attention to detail with lengthy periods of concentration when carrying out this role, to support the delivery of Housing Services at an management senior level and show an appreciation of the contribution local government can make to the welfare of the people living, working, and visiting the district. If you feel you have what it takes to understand the needs of our customers and have a successful track record in service delivery, this could be the role for you.
If you would like an informal chat about this post, please call
Terry Buzec Housing Services Manager or Tracy Aldrich Assistant Director
To complete an application form and further details,
please visit our website www.n-kesteven.gov.uk
The closing date for all applications is 17/05/2024
The interview date will be Tues 28/05/2024 or Wed 29/05/2024
Full-time (37 of Hours) – Permanent
D1 - £40,221 - £44,428 per annum
North Kesteven District Council is seeking an experienced professional to join the Housing Services team; This post puts you at the heart of a busy and varied service, responsible for providing key frontline customer services which is critical in the delivery of the Council’s landlord function.
Job Requirements:
• Degree or equivalent qualification and/or extensive experience in local authority or social housing
• Experience of successful income management
• Comprehensive knowledge and understanding across income management and application of appropriate legal action
• Experience in development and delivery of strategic and operational action plans
• To manage a team with the ability to allocate budgets and resources effectively
Key Responsibilities:
• Lead and manage the Income Team
• Administer the Housing Income Policy relating to rent, service charges, leasehold management, sundry debt, recharges and other potential income streams
• Ensure a robust and effective approach to income collection with timely enforcement action where appropriate
• Develop and coordinate delivery of practical advice and assistance to sustain tenancies
• Appropriate legal action and presentation to Court
• Produce reports for information and decision making, and statistical returns
Key Attributes:
• Ability to balance empathy and support with business outcomes
• Ideally a Member of the Chartered Institute of Housing, Certified Practitioner level or working towards Chartered Membership
• Accurate numeracy
• Strong visual and language skills
You will be required to apply a high level of attention to detail with lengthy periods of concentration when carrying out this role, to support the delivery of Housing Services at an management senior level and show an appreciation of the contribution local government can make to the welfare of the people living, working, and visiting the district. If you feel you have what it takes to understand the needs of our customers and have a successful track record in service delivery, this could be the role for you.
If you would like an informal chat about this post, please call
Terry Buzec Housing Services Manager or Tracy Aldrich Assistant Director
To complete an application form and further details,
please visit our website www.n-kesteven.gov.uk
The closing date for all applications is 17/05/2024
The interview date will be Tues 28/05/2024 or Wed 29/05/2024
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.