PA to Lead neonatologist & Matron | University Hospitals Dorset NHS Foundation Trust
| Posting date: | 26 April 2024 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £25,147 - £27,596 pa pr |
| Hours: | Part time |
| Closing date: | 26 May 2024 |
| Location: | Poole, BH152LG |
| Company: | Royal Bournemouth and Christchurch Hospitals NHS Foundation Trust |
| Job type: | Permanent |
| Job reference: | 6214297/153-SP03094 |
Summary
University Hospitals Dorset are looking for a part time PA to Lead neonatologist & Matron based at Poole Hospital.
Main duties include:
• To act as the focal point of communication for a Consultant/Matron and his/her teams.
• To provide a high standard of secretarial and administrative support to the Consultant’/Matron & their teams interacting with other departments, patients and General Practitioners.
• To assist in the organisation of the Consultant’s/Matrons workload and ensure effective use of available resources to assist in the smooth running of the department.
• To be responsible for the initiation and prioritisation of own workload.
Base Location: Poole Hospital
Interview Date: TBC
To support the unit lead consultant and matron in managing their diaries and undertake admin support required by them and the senior team
Our values define who we are as #TeamUHD. They underpin everything we do now and in the future. They define how we treat our patients, visitors, and each other, our valued teammates and colleagues.
UHD are investing in services across the Trust, with many being transformed and developed following merger and the New Hospital Programme.
This means that some services may move site this year or next, either temporarily or long term. Recruiting Managers interviewing for this role will be happy to answer any specific questions that you have about this at interview.
• To provide a complete medical secretarial and PA service, including word processing, filing, audio-typing, scanning, photocopying and the composition of letters. Prepare straightforward responses and requests for the Consultant and designated medical staff as appropriate.
• To be the focal point of contact for patients, relatives, GP’s, hospital staff and other professional bodies for written and telephone enquiries on behalf of the consultant and his/her team, exercising discretion to ensure this contact is sensitive and effective.
• Action any requirements that have been requested by the Consultant upon dictating clinic correspondence.
• Liaise with the Outpatients Department regarding patients’ appointments
• Clinic cancellations in accordance with staff availability and notify necessary parties in accordance with six week clinic cancellation policy.
• Ensure the prompt return of all tests and reports required in support of consultant correspondence and if necessary, expedite with relevant departments. Inform consultant without delay of all tests/reports marked or notified as urgent.
• Use the Trust’s computerised systems to enter and retrieve patient-related information as required, including Clinical Record Tracking, CaMIS and Electronic Patient Record.
• Arrange study days, conferences and associated meetings as required on behalf of the Consultant/Matron.
• Open and action all consultant/Matron correspondence and respond accordingly. Develop knowledge and understanding of high priority reports to ensure there is no delay. When the consultant/Matron is on annual leave, the postholder will be responsible for incoming clinical requests and deciding when to refer to a more senior person.
• Maintain the Consultant’s/Matrons diary and arrange appointments and meetings, co-ordinating non-clinical meetings to fit in with clinical commitments. Identify and communicate potential shortfalls in medical cover within the Consultant’s/Matrons team to ensure that appropriate action can be taken by others to avoid or minimise service cancellation.
• Produce associated correspondence, agendas and minutes in relation to Consultant’s/Matrons meetings.
• Manage and prioritise workload which requires concentration and working through frequent interruptions and changing of tasks. Set out own priorities without direct supervision.
• Type presentations and input databases using different software applications.
• Arrange study days, conferences and associated meetings as required on behalf of the Consultant/Matron
• Ensure all 18 week RTT validations are completed in a timely manner and support in achievement of this target.
• Make decisions re expediting/changing appointments, contact patients to change appointments and re-book them. Ensure maximum use of Trust resources through the fully booking of Consultant(s) outpatient clinics.
This advert closes on Sunday 12 May 2024
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