Administrator | Cambridgeshire and Peterborough NHS Foundation Trust
| Posting date: | 25 April 2024 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £22,816 - £24,336 per annum pro rata |
| Hours: | Part time |
| Closing date: | 25 May 2024 |
| Location: | Huntingdon, PE29 6FH |
| Company: | Cambridgeshire and Peterborough NHS Foundation Trust |
| Job type: | Permanent |
| Job reference: | 6261910/310-OPAC-5868384-B |
Summary
The Community Respiratory/pulmonary Rehab service is currently looking to recruit an enthusiastic and motivated part-time Administrator to work in our Huntingdon Admin Hub based at Kingfisher House. The role is a permanent contract working 30 hours per week.
The Respiratory Service exists to deliver high quality care for adult patients with chronic respiratory conditions.
The successful candidate will be providing administration support to a countywide service covering Cambridge, Huntingdon, Fenland and Peterborough, liaising with clinicians and service users to ensure an effective, efficient, and streamlined service.
• Processing & managing all incoming referrals.
• Manage the service email accounts.
• Provide administration support to manage the service waiting lists, caseloads & patient’s pathway.
• Action clinic & appointment changes as required.
• Keeping up to date records on internal & external systems.
• Creating & sending service correspondence via post & email to patients & external third-party organisations.
• To be the first point of contact for patients.
• Provide the service general administration, project & business administration support.
• Arrange & provide administration support for service governance meetings.
• Additional & adhoc tasks as required & directed by Senior Administrators, Admin & Clinical Leads.
This is not an exhaustivelist of the tasks within the role, but does bullet point the main aspects.
Cambridgeshire & Peterborough NHS Foundation Trust is a health & social care organisation dedicated to providing high quality care with compassion to improve the health & wellbeing of the people we care for, as well as supporting & empowering them to lead a fulfilling life.
Our clinical teams deliver many NHS services not only via inpatient and primary care setting but also with the community. These services include Children, Adult & Older Peoples mental & physical health, Forensic & Specialist mental health, Learning Disabilities, Primary Care & Liaison psychiatry, Substance misuse, Social care, Research & Development.
To achieve our goal, we look to recruit high calibre candidates that share our vision & values. As an equal opportunities employer, we encourage applications from all sectors of the community, particularly from under-represented groups including disabled people & members of our ethnic minorities & LGBTQ+ communities.
Please note for this role you will be required to travel independently around the county meeting strict time deadlines. You will need to hold a full UK driving licence* and have use of a vehicle. You cannot use public transport for this role as this is not a reliable form of transport and will not allow you to meet service needs. Please confirm in your application that you meet the specified criteria.
Please refer to the attached job description and person specification for full details of responsibilities
• Typing all forms of correspondence, reports and summaries that are required by the team.
• Undertake diary management for clinicians and/or managers, as required.
• Organise clinics and associated appointments for clinics, using appropriate brought forward systems to manage work.
• Provide operational support to colleagues, and supervision of Band 2 administration staff within the team, if required, as directed by Line Manager.
• Inputting and updating service user information and service user/team activity on computerised information systems, creating service user notes where necessary and according to policy.
• Maintain filing in both paper and electronic records, ensuring that it is kept up to date at all times. In accordance with Trust procedures, track and receive notes in a timely manner.
• Ensure good customer service by providing a professional and effective telephone service, taking accurate messages and providing information and signposting as requested and appropriate.
• Undertake training of new staff as directed by Line Manager and/or other managers.
• Provide cover as directed by Line Manager for other members of the admin team in their absence and assist with their workloads as necessary and undertake such other duties as may be reasonably required commensurate with the grade of the post.
*DVLA have a number of reciprocal arrangements with overseas countries, for further information please visit the DVLA website
This advert closes on Sunday 12 May 2024