Receptionist/Administrator
| Posting date: | 25 April 2024 |
|---|---|
| Salary: | £11.60 per hour |
| Additional salary information: | £11.60 an hour |
| Hours: | Full time |
| Closing date: | 05 May 2024 |
| Location: | Manchester, M4 6EE |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | A1532-24-0001 |
Summary
Reception duties include the following: (this list is not exhaustive) Booking telephone appointments through inbound calls. Calling and messaging patients with regards to their care needs - managing appointments and health campaigns and working with priorities set by the management team. Updating patient records - Accurate information and full documentation of actions. Processing online consultation forms. General administrative tasks. Ability to differentiate differing needs of a wide population and adjust processes and protocols to suit the patient need. Safeguarding vulnerable patients - full training provided as first point of contact to recognise and flag safeguarding concerns.