Housing customer service advisor 5247998
| Posting date: | 24 April 2024 |
|---|---|
| Salary: | £13.02 per hour |
| Hours: | Full time |
| Closing date: | 24 May 2024 |
| Location: | East London, London, NW8 7HN |
| Remote working: | On-site only |
| Company: | ESSENTIAL EMPLOYMENT LTD |
| Job type: | Contract |
| Job reference: | MP170303CT1757-5247998-24042024 |
Summary
Housing customer service advisor needed in London £13.02ph ref 5247998
- To receive and manage customer calls; Raising support tickets, to enable tracking and resolution of customer repair, housing and rent requests
- Investigate and resolve customer complaints
- To provide regular, up to date information, support and advice, to C&C customers and colleagues alike.
- Liaise with housing and repairs colleagues, to ensure a timely and high quality service, to our residents
- Provide support, in any capacity, to Service Hub colleagues
- Administration of repairs/housing email inboxes
- Admin assistance to housing allocations department
Full time hours on a temporary basis.