Family Liaison Coordinator (Care Home)
| Posting date: | 05 May 2024 |
|---|---|
| Salary: | £12 per hour |
| Hours: | Part time |
| Closing date: | 21 May 2024 |
| Location: | Weymouth, Dorset, DT3 4DQ |
| Company: | Kingsley Healthcare |
| Job type: | Permanent |
| Job reference: | 1905 |
Summary
About the company
Family-owned Kingsley Healthcare is a UK top 20 ranked care home group (carehome.co.uk) employing 2,000-plus staff and supporting 1,400 residents.
We have a sector-leading 4.7 Glassdoor rating and are proud to be a Real Living Wage employer. Furthermore, we are proud to have been ranked Number 1 in the UK for work wellbeing in recruiter Indeed’s Better Work Awards 2023. A true testament to Kingsley’s caring ethos.
As a Family Liaison Coordinator, you will act as a point of contact between our residents and their families, and the home, by providing support and guidance to them during difficult and challenging times. You will also be required to support the Home Administrator and Hospitality Manager in day to day tasks.
Reports to: Home Manager
This role could be for you if you have;
- Experience working in a similar role, with a good understanding of the challenges faced by families during difficult times.
- Strong communication and interpersonal skills, with the ability to build positive relationships with families, healthcare professionals, and external agencies.
- Excellent organisational and administrative skills, with the ability to manage multiple tasks and priorities.
- A compassionate and caring approach to working with families, with a strong commitment to providing the best possible support and care.
- A good understanding of relevant legal and regulatory frameworks, including safeguarding and confidentiality.
What will you get from the role?
You will have the satisfaction of working with and being supported by an enthusiastic and caring team that puts people at the heart of the business. We know the happiness of our staff improves the service we give our residents. You will have plenty of opportunities to learn and develop your skills, and we have the procedures and processes in place to help you at every step.
Family-owned Kingsley Healthcare is a UK top 20 ranked care home group (carehome.co.uk) employing 2,000-plus staff and supporting 1,400 residents.
We have a sector-leading 4.7 Glassdoor rating and are proud to be a Real Living Wage employer. Furthermore, we are proud to have been ranked Number 1 in the UK for work wellbeing in recruiter Indeed’s Better Work Awards 2023. A true testament to Kingsley’s caring ethos.
As a Family Liaison Coordinator, you will act as a point of contact between our residents and their families, and the home, by providing support and guidance to them during difficult and challenging times. You will also be required to support the Home Administrator and Hospitality Manager in day to day tasks.
Reports to: Home Manager
This role could be for you if you have;
- Experience working in a similar role, with a good understanding of the challenges faced by families during difficult times.
- Strong communication and interpersonal skills, with the ability to build positive relationships with families, healthcare professionals, and external agencies.
- Excellent organisational and administrative skills, with the ability to manage multiple tasks and priorities.
- A compassionate and caring approach to working with families, with a strong commitment to providing the best possible support and care.
- A good understanding of relevant legal and regulatory frameworks, including safeguarding and confidentiality.
What will you get from the role?
You will have the satisfaction of working with and being supported by an enthusiastic and caring team that puts people at the heart of the business. We know the happiness of our staff improves the service we give our residents. You will have plenty of opportunities to learn and develop your skills, and we have the procedures and processes in place to help you at every step.