General Manager
| Posting date: | 23 April 2024 |
|---|---|
| Salary: | £40,000.0 to £45,000.0 per year |
| Additional salary information: | £40000.00 - £45000.00 per annum plus bonus, plus live in accommodation |
| Hours: | Full time |
| Closing date: | 22 May 2024 |
| Location: | Boscastle, England |
| Company: | St Austell Brewery Ltd |
| Job type: | Permanent |
| Job reference: | 2164174 |
Summary
Join our team at The Wellington Hotel, where we're on the brink of an exciting transformation! Situated in the heart of Boscastle, our pub has been a beloved fixture in the community since the 16th century. Now, we're gearing up for a spectacular refurbishment that will breathe new life into every corner, from the cozy nooks to the lively bar area.
This historic family-friendly destination is one of the oldest coaching inns in Cornwall and boasts a popular pub, restaurant, and overnight accommodation and we are seeking a dynamic and experienced General Manager to spearhead operations during this pivotal moment of change. As the leader of our team, you will play a crucial role in shaping the future of The Wellington Hotel, ensuring that our guests continue to enjoy exceptional service, delicious food, and unforgettable experiences.
About you:
- You head up the front of the business, leading a team of passionate team members to deliver experiences that delight.
- You champion the spirit and values of St Austell Family Group, inspiring those around you and setting a glowing example for them to follow.
- Closely monitoring your team’s performance gives you the insight to give praise where it’s due, provide constructive feedback, and nurture talent.
- You oversee all aspects of finance and admin procedures with ease. No detail goes unchecked.
- You’ll establish strong relationships with stakeholders and customers.
- Having a wealth of experience in a similar role means you are able to recognise when team members need help and you’ll support where needed. ~
- You’re a natural leader, communicating brilliantly with your team and delegating to hit and exceed targets.
- Keeping a watchful eye over customer feedback means your team is always adapting to maintain high standards and improve where necessary.
- Peak season can get pretty busy, but you thrive when working under pressure.
- Communication is key, and you recognise the importance of being an effective listener - ensuring everyone is on the same page while remaining approachable and informative.
- Live in accommodation
- 30% off food and drink and 50% off overnight stays in our pubs
- £150 towards a stay in one of our pubs
- Discount scheme across hundreds of retailers
- Great training and opportunities to progress
- Meal provided for shifts over 6 hours (up to the value of £10)
- Family-friendly, flexible working
- Paid time off to volunteer
St Austell Family Group is an Equal Opportunities employer, and we positively encourage applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We also welcome requests for flexible working.
Early applications are encouraged as we’ll review applications throughout the recruitment process and reserve the right to close the advert at any time. Please note that we politely request no contact from recruitment agencies or media sales. Speculative CVs from recruitment agencies won’t be accepted, nor the fees associated with them.
Proud member of the Disability Confident employer scheme