Call Handler
| Posting date: | 22 April 2024 |
|---|---|
| Salary: | £12.30 per hour |
| Hours: | Full time |
| Closing date: | 22 May 2024 |
| Location: | Manchester, Greater Manchester, M2 6DN |
| Company: | The Recruitment Co |
| Job type: | Temporary |
| Job reference: | BBBH23866_1713783448 |
Summary
Role: Call Handler
Location: Remote, UK wide
Start Date: 20th May 2024
Pay Rate: £12.30 per hour, paid weekly
Bonus: £200 gratitude bonus paid on the completion of your assignment
Hours: Monday to Friday on a shift basis between 8am-10pm
Contract Length: Expectation to be between 4-6 weeks
We are recruiting on behalf of our client who is a global award-winning outsourcer who works with a host of well known brands and businesses. They are looking for passionate, personable and professional Customer Service Advisors to join their team on short term contract.
The Role
- Handling inbound calls from stakeholders, following script style questions and logging answers accurately.
- Meeting challenging targets for Quality of interaction and process follow through.
- To ensure the best Customer service experience is given to all customers.
- To achieve KPI's (Key Performance Indicators) whilst maintaining excellent quality.
- Ensuring that all consumer contact is handled in a professional manner in line with the client's methodologies, values and principles - maximize all interactions to promote their Brand.
The Recruitment Co. is an equal opportunities employer and we're committed to diversity and inclusion in the workplace.