HBT Administrator | Greater Manchester Mental Health NHS Foundation Trust
| Posting date: | 22 April 2024 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £22,816 - £24,336 per annum |
| Hours: | Full time |
| Closing date: | 22 May 2024 |
| Location: | Manchester, M13 9WL |
| Company: | Greater Manchester Mental Health NHS Foundation Trust |
| Job type: | Permanent |
| Job reference: | 6247890/437-6014271-B |
Summary
Job Summary/Purpose
To provide an efficient administrative service with the Home Based Treatment Team. To carry out all administrative tasks in relation to the HBT role, answering telephone calls to patients, relatives and various clinical staff and professionals to provide and efficient mental health service. Carry out a variety of administrative tasks as directed by Community Admin Manager
Provide admin support to the clinical team in relation to care plans and clinical correspondence.
Dealing with all incoming and outgoing mail, processing, distributing and responding within limits
Ensure that sufficient stocks of stationery are available to meet the needs of the team without resorting to stockpiling
Co-ordinate and facilitate the dissemination of information to and from the team.
Dealing efficiently, precisely and courteously with telephone callers
Producing minutes from daily zoning meetings, MDT or any other team meeting as required
Greater Manchester Mental Health (GMMH) Foundation Trust employs over 6,400 members of staff, who deliver services from more than 160 locations.
We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford, Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.
Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.
Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.
Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.
Provide admin support to the clinical team in relation to care plans and clinical correspondence.
Dealing with all incoming and outgoing mail, processing, distributing and responding within limits
Ensure that sufficient stocks of stationery are available to meet the needs of the team without resorting to stockpiling.
Co-ordinate and facilitate the dissemination of information to and from the team.
Dealing efficiently, precisely and courteously with telephone callers
Producing minutes from daily zoning meetings, MDT or any other team meeting as required
Maintaining filing systems that are appropriate to the needs of the service.
Maintain client records for data inputting onto health and social services computer systems.
Maintain records of referrals and discharges for statistical purposes and enter onto Paris computerised system accurately and timely.
Scan on all appropriate documentation to update patient records.
Recording messages accurately in the daily diary for all team members
Typing of correspondence, reports etc, amending the format and grammar as necessary within the PARIS computerised system
Develop an understanding of the patient record system (PARIS) and have responsibility for maintaining data quality.
Support the clinicians and administrators with ensuring Data Quality targets are maintained.
To enter good quality data into the EPR system to support quality improvement and performance at a local team level.
To undertake any other reasonable duty, when requested to do so by an appropriate Trust manager.
To understand and comply with all Trust policies, procedures, protocols and guidelines.
To understand the Trusts Strategic Goals and how you can support them.
To understand the need to safeguarding children and vulnerable adults and adhere to all principles in effective safeguarding.
To carry out all duties and responsibilities of the post in accordance with Equal Opportunities, Equality and Diversity and dignity in care/work policies and principles
To avoid unlawful discriminatory behaviour and actions when dealing with the colleagues, services users, members of the public and all stakeholders.
To access only information, where paper, electronic, or, in another media, which is authorised to you as part of the duties of your role.
Not to communicate to anyone or inside or outside the NHS, information relating to patients, services users, staff, contractors or any information of a commercially sensitive nature, unless done in the normal course of carrying out the duties of the post and with appropriate permission.
To maintain high standards of quality in corporate and clinical record keeping ensuring information is always recorded accurately, appropriately and kept up to date.
To ensure their day-to-day activities embrace sustainability and reduce the impact upon the environment by minimising waste and maximising recycling; saving energy; minimising water usage and reporting electrical faults, water leakages or other environmental concerns to the facilities department or their line manager.
Take reasonable care of the health and safety of yourself and other persons.
To contribute to the control of risk and to report any incident, accident or near miss.
To protect service users, visitors and employees against the risk of acquiring health care associated infections.
To take responsibility for your own learning and development by recognising and taking advantage of all opportunities to learn in line with appraisal and supervision.
See attached detailed job description and person specification:
Staff benefits
Pay Enhancements – 36% additional for Evenings (8pm onwards) and Saturdays and 72% additional for Sundays and Bank holidays.
27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
Excellent pension
Cycle to work scheme
Salary sacrifice car scheme
Wellbeing programme
Blue Light Card Discounts
This advert closes on Monday 6 May 2024
To provide an efficient administrative service with the Home Based Treatment Team. To carry out all administrative tasks in relation to the HBT role, answering telephone calls to patients, relatives and various clinical staff and professionals to provide and efficient mental health service. Carry out a variety of administrative tasks as directed by Community Admin Manager
Provide admin support to the clinical team in relation to care plans and clinical correspondence.
Dealing with all incoming and outgoing mail, processing, distributing and responding within limits
Ensure that sufficient stocks of stationery are available to meet the needs of the team without resorting to stockpiling
Co-ordinate and facilitate the dissemination of information to and from the team.
Dealing efficiently, precisely and courteously with telephone callers
Producing minutes from daily zoning meetings, MDT or any other team meeting as required
Greater Manchester Mental Health (GMMH) Foundation Trust employs over 6,400 members of staff, who deliver services from more than 160 locations.
We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford, Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.
Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.
Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.
Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.
Provide admin support to the clinical team in relation to care plans and clinical correspondence.
Dealing with all incoming and outgoing mail, processing, distributing and responding within limits
Ensure that sufficient stocks of stationery are available to meet the needs of the team without resorting to stockpiling.
Co-ordinate and facilitate the dissemination of information to and from the team.
Dealing efficiently, precisely and courteously with telephone callers
Producing minutes from daily zoning meetings, MDT or any other team meeting as required
Maintaining filing systems that are appropriate to the needs of the service.
Maintain client records for data inputting onto health and social services computer systems.
Maintain records of referrals and discharges for statistical purposes and enter onto Paris computerised system accurately and timely.
Scan on all appropriate documentation to update patient records.
Recording messages accurately in the daily diary for all team members
Typing of correspondence, reports etc, amending the format and grammar as necessary within the PARIS computerised system
Develop an understanding of the patient record system (PARIS) and have responsibility for maintaining data quality.
Support the clinicians and administrators with ensuring Data Quality targets are maintained.
To enter good quality data into the EPR system to support quality improvement and performance at a local team level.
To undertake any other reasonable duty, when requested to do so by an appropriate Trust manager.
To understand and comply with all Trust policies, procedures, protocols and guidelines.
To understand the Trusts Strategic Goals and how you can support them.
To understand the need to safeguarding children and vulnerable adults and adhere to all principles in effective safeguarding.
To carry out all duties and responsibilities of the post in accordance with Equal Opportunities, Equality and Diversity and dignity in care/work policies and principles
To avoid unlawful discriminatory behaviour and actions when dealing with the colleagues, services users, members of the public and all stakeholders.
To access only information, where paper, electronic, or, in another media, which is authorised to you as part of the duties of your role.
Not to communicate to anyone or inside or outside the NHS, information relating to patients, services users, staff, contractors or any information of a commercially sensitive nature, unless done in the normal course of carrying out the duties of the post and with appropriate permission.
To maintain high standards of quality in corporate and clinical record keeping ensuring information is always recorded accurately, appropriately and kept up to date.
To ensure their day-to-day activities embrace sustainability and reduce the impact upon the environment by minimising waste and maximising recycling; saving energy; minimising water usage and reporting electrical faults, water leakages or other environmental concerns to the facilities department or their line manager.
Take reasonable care of the health and safety of yourself and other persons.
To contribute to the control of risk and to report any incident, accident or near miss.
To protect service users, visitors and employees against the risk of acquiring health care associated infections.
To take responsibility for your own learning and development by recognising and taking advantage of all opportunities to learn in line with appraisal and supervision.
See attached detailed job description and person specification:
Staff benefits
Pay Enhancements – 36% additional for Evenings (8pm onwards) and Saturdays and 72% additional for Sundays and Bank holidays.
27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
Excellent pension
Cycle to work scheme
Salary sacrifice car scheme
Wellbeing programme
Blue Light Card Discounts
This advert closes on Monday 6 May 2024