It Support Technician
| Posting date: | 19 April 2024 |
|---|---|
| Salary: | £35,000.00 to £39,000.00 per year |
| Hours: | Full time |
| Closing date: | 19 May 2024 |
| Location: | GU12 5PQ |
| Remote working: | On-site only |
| Company: | Sahara Wholesale Limited |
| Job type: | Permanent |
| Job reference: |
Summary
Provides technical support to IT users; Advises users on how to resolve hardware
and software problems; Installs and upgrades hardware, cables, operating systems
and/or appropriate software; Facilitates user access to systems. Refers more
complex or intractable problems to appropriate IT professionals; Researches
possible solutions in user guides, technical manuals and other documents; Maintains
a log of work in progress, calls received, actions taken and problems detected;
Reports on commonly occurring queries to detect underlying problems.