Support Secretary | University Hospitals Coventry and Warwickshire NHS Trust
| Posting date: | 19 April 2024 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £22,816 - £24,336 pro rata per annum |
| Hours: | Part time |
| Closing date: | 19 May 2024 |
| Location: | Coventry, CV2 2DX |
| Company: | UHCW NHS Trust |
| Job type: | Permanent |
| Job reference: | 6243564/218-AC-B3-6243564 |
Summary
To provide a comprehensive and confidential administration support to the Cardiology team. As required, to act as a source of advice and guidance regarding the speciality. You will need to have excellent secretarial skills and be able to organise busy schedules and diaries. Accuracy and attention to detail with the ability to remain calm under pressure is essential.
The day to day duties will include handling telephone calls, emails, dealing with patient queries with tact and sensitivity, updating patient records, dealing with confidential information, filing and helping to ensure all department KPI’s are achieved.
Main duties include providing a comprehensive admin service to the Cardiology team. The service requirements include ensuring that all of the relevant appointments are booked following Trust policy. Relevant paperwork is correct and up to date. Work as a team to ensure all KPI’s are completed within Trust targets to include E-referrals, outpatient waiting list, typing, RBT and clinic outcomes. Appropriate diary management, clinic management and dealing with patient queries.
To ensure, wherever possible, that all documentation is up-to-date, in an orderly fashion and available whenever decisions are being made, reporting exceptional circumstances where necessary.
Closing Date: Please be advised that this job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested.
University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.
We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.
Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.
We are proud to be recognised as a Pathway to Excellence®designated organisation – please click the link for further details about this prestigious award.Pathway To Excellence ® - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)
By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.
The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.
To assist with the implementation and maintenance of an efficient office management system/procedures to enable the Group to optimize its patient care services.
To support Team members. Undertaking appropriate staff training and development as required; providing cross-cover on a reciprocal basis in the absence of colleagues and providing day to day supervision where required. To undertake any other reasonable duties as requested.
For further details please see the attached job description.
This advert closes on Monday 29 Apr 2024