Administration Team Leader | London North West University Healthcare NHS Trust
| Posting date: | 19 April 2024 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £32,720 - £39,769 per annum including HCAS |
| Hours: | Full time |
| Closing date: | 19 May 2024 |
| Location: | Park Royal, NW10 7NS |
| Company: | London North West Healthcare NHS Trust |
| Job type: | Permanent |
| Job reference: | 6224108/337-NP-7680HA |
Summary
• Support for the day-to-day operational management of the Elective Orthopaedic Centre (EOC)
• Management of a full and flexible administrative support to the EOC
• Management of efficient robust data capture systems required for the
• Management of equipment stock for the EOC theatres
• Management of RTT validation of all EOC trusts
• Active contribution to the delivery of “patient cantered” services in the
• Manage and monitor the EOC joint waiting lists, specifically breaching RTT
Operational Main Duties
• Manage personal workload to meet both corporate and personal deadlines.
Manage staff and delegate appropriate tasks, ensuring competence of the staff to which work is delegated.
Organise team meetings as appropriate.
Attend and participate in EOC service meetings. Prepare agenda, record the minutes, and invite internal and external attendees
To maintain an up-to-date log of senior management availability to ensure cover is always in place, particularly ensuring that administrative cover is adequate
• Meet and greet external visitors for the EOC
Validation and pathway management of the EOC joint PTL
Leadership and Workforce Management
• Provide line management to EOC administrative team. This will include personal development, training, (PDP), appraisal and work allocation.
• Managing staff leave and ensuring all posts are covered to deliver the service.
• Manage all admin team attendance through Health Roster.
• Provide SM with staff sickness absence information.
• Responsible for co-ordination of induction process for all new starters in conjunction with respective team leads.
General Administration
• Checking and monitoring of hours for bank and agency staff and providing monthly reports to SM
• Respond to public enquiries on behalf of SM as
• Monitor, respond and escalate messages left at the EOC email
• In the absence of SM be the next point of contact for external trusts
Our objectives set out how we plan to realise our vision. They offer our employees, partners and our communities clarity about what we will do.
• We will provide high-quality, timely and equitable care in a sustainable way
• We will be a high-quality employer where all our people feel they belong and are empowered to provide excellent services and grow their careers
• We will base our care on high-quality, responsive, and seamless non-clinical and administrative services
• We will build high-quality, trusted ways of working with our local people and partners so that together we can improve the health of our communities
You can read more about our vision, values and objectives atlnwh.nhs.uk/OWF
London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.
Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.
We run major acute services at:
• Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country’s top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK
• St Mark’s Hospital: an internationally renowned specialist centre for bowel disease
• Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice
• Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.
We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.
This advert closes on Sunday 28 Apr 2024
• Management of a full and flexible administrative support to the EOC
• Management of efficient robust data capture systems required for the
• Management of equipment stock for the EOC theatres
• Management of RTT validation of all EOC trusts
• Active contribution to the delivery of “patient cantered” services in the
• Manage and monitor the EOC joint waiting lists, specifically breaching RTT
Operational Main Duties
• Manage personal workload to meet both corporate and personal deadlines.
Manage staff and delegate appropriate tasks, ensuring competence of the staff to which work is delegated.
Organise team meetings as appropriate.
Attend and participate in EOC service meetings. Prepare agenda, record the minutes, and invite internal and external attendees
To maintain an up-to-date log of senior management availability to ensure cover is always in place, particularly ensuring that administrative cover is adequate
• Meet and greet external visitors for the EOC
Validation and pathway management of the EOC joint PTL
Leadership and Workforce Management
• Provide line management to EOC administrative team. This will include personal development, training, (PDP), appraisal and work allocation.
• Managing staff leave and ensuring all posts are covered to deliver the service.
• Manage all admin team attendance through Health Roster.
• Provide SM with staff sickness absence information.
• Responsible for co-ordination of induction process for all new starters in conjunction with respective team leads.
General Administration
• Checking and monitoring of hours for bank and agency staff and providing monthly reports to SM
• Respond to public enquiries on behalf of SM as
• Monitor, respond and escalate messages left at the EOC email
• In the absence of SM be the next point of contact for external trusts
Our objectives set out how we plan to realise our vision. They offer our employees, partners and our communities clarity about what we will do.
• We will provide high-quality, timely and equitable care in a sustainable way
• We will be a high-quality employer where all our people feel they belong and are empowered to provide excellent services and grow their careers
• We will base our care on high-quality, responsive, and seamless non-clinical and administrative services
• We will build high-quality, trusted ways of working with our local people and partners so that together we can improve the health of our communities
You can read more about our vision, values and objectives atlnwh.nhs.uk/OWF
London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.
Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.
We run major acute services at:
• Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country’s top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK
• St Mark’s Hospital: an internationally renowned specialist centre for bowel disease
• Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice
• Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.
We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.
This advert closes on Sunday 28 Apr 2024