Healthcare Assistant - T07 North | University College London Hospitals NHS Foundation Trust
| Posting date: | 19 April 2024 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £23,154 - £24,526 £24,938 - £26,385 per annum inclusive |
| Hours: | Full time |
| Closing date: | 19 May 2024 |
| Location: | London, NW1 2PG |
| Company: | University College London Hospital |
| Job type: | Permanent |
| Job reference: | 6245103/309-NAT2SCBGIT07N-DO |
Summary
University College London Hospitals NHS Foundation Trust (UCLH), situated in the West End of London, is one of the largest NHS trusts in the United Kingdom and provides first class acute and specialist services both locally and to patients from throughout the UK and abroad.
The new state-of-the-art University College Hospital, which opened in 2005, is the focal point of the Trust alongside six cutting-edge specialist hospitals. UCLH was one of the first trusts to gain foundation status.
The Trust has an international reputation and a tradition of innovation. Our excellence in research and development was recognised in December 2006 when it was announced that, in partnership with University College London (UCL), we would be one of the country’s five comprehensive biomedical research centres.
Alongside our relationship with the world leading UCL and Royal Free medical school, we enjoy close links with London South Bank and City universities offering the very best in training and education.
SURGERY AND CANCER CLINICAL BOARD
The Surgery and Cancer Board comprises of five Divisions – Theatres & Anaesthesia, Gastrointestinal Services, Surgical Specialties, Cancer and Imaging.
DIVISION/WARD
We are looking for a Health Care Support Worker within the GI Division. This covers 4 inpatient wards, with long stay and enhanced recovery patients. The Wards care for surgical patients in the following specialties: Colorectal, we also care for patients within Gastroenterology, Luminal Medicine and HPB Medicine
CORE JOB DESCRIPTION
UNVERSITY COLLEGE LONDON HOSPITALS NHS FOUNDATION TRUST
JOB PURPOSE
The Health Care Support Worker (HCSW) works as part of the ward/department team under the supervision of registered nurses and midwives and:-
- Participates in the delivery of patient care
- Contributes towards ward/department organisation
- Supports registered nurses in the provision of a safe and caring environment
A Band 2 HCSW will be expected to perform the following activities and achieve the required level of competence within a time frame agreed with their manager and with reference to UCLH HCSW Development Strategy; attendance at the HCSW Induction Programme, Development study days and annual HCSW update day along with completion of the NVQ2 training.
As part of our continued response to COVID19, we follow Department of Health and Social Care's (DHSC) guidance and the government’s COVID-19 vaccination regulation. The regulation means that workers in all NHS roles which have face-to-face contact with patients and service users from 1 April 2022 will need to be fully vaccinated against COVID-19 unless exempt. From 3 February 2022, University College London Hospitals (UCLH) will require every new employee that joins UCLH, to provide evidence of their vaccination status or legitimate exemption, as a condition of their employment.
DIMENSIONS
Key working relationships with all members of the multi-professional team, including nursing and medical staff, allied health professionals and support workers
KEY RESULT AREAS
Communication
· Communicate clearly, effectively and appropriately with the multidisciplinary team, patients and their family/visitors/carers
· Respond appropriately to queries, take phone messages and pass on written and verbal information to patients
· Provide basic information to patients, family/visitors/carers and colleagues
· Aware of the importance of accurate documentation and contribute to reports of patients’ activity and progress
· Accept constructive feedback.
· Give constructive feedback to colleagues.
· Participate in discussions about patient care and ward/departmental development, including handover and team meetings
· Maintain patient confidentiality
· Maintain professional boundaries and working relationships with patients and colleagues
Personal and People Development
· Understand own level of responsibility and accountability in relation to trained staff
· Identify own learning needs and produce a personal development plan in conjunction with the ward sister/charge nurse
· Participate in annual staff appraisal, staff development and in-service training activities in line with the Knowledge and Skills Framework
· Attend Trust/local orientation programmes, mandatory training sessions and annual updates
· Take part in reflection and appropriate learning from practice, in order to maintain and develop competence and performance
Health, Safety and Security
· Assist in maintaining a clean environment that is conducive to safe practice
· Report any issues at work that may put health, safety and security at risk
· Summon immediate help for any emergency and take appropriate action to contain it
· Understand the principles and practice of Infection Control
· Work within own personal/professional limitations and seek help of others to maintain safe practice.
· Identify potential risks for all staff, patients and visitors and assist with relevant incident reporting procedures
· Clean patient equipment as required
· Handle and dispose of all body fluids in accordance with universal precautions
Service Improvement
· Undertake administrative and clerical tasks associated with patient care to facilitate the smooth running of the ward/department
· Maintain adequate levels of stock, equipment and materials and facilitate the efficient, effective use of resources; report when availability falls below an acceptable standard or level
· Pass on constructive views and ideas for improving services to ward sister/charge nurse
Quality
· Ensure a welcoming, caring and safe environment is provided for the patient
and their family/visitors/carers
· Aware of and maintains required standard of care
· Ensure that patient areas are kept clean and tidy
· Comply with Trust/local policies and procedures
Equality and Diversity
· Carry out duties and responsibilities with regard to the Trust’s Equal Opportunity policy
· Recognise the importance of people’s rights and act in accordance with legislation, policies and procedures
· Act in ways that acknowledge and recognise peoples’ expressed beliefs, preferences and choices; respecting diversity and valuing people as individuals
· Take account of own behaviour and its effect on others
Enablement to address health and wellbeing needs
· Maintain and improve the patient’s mobility using appropriate equipment and handling techniques
· Assist the patient to be as comfortable as possible, i.e. help with moving and positioning the patient using appropriate equipment
· Assist with checking pain levels and requesting pain relieving medication on patient’s behalf
· Involve the patient in shared decision-making and obtain their consent before undertaking nursing procedures
· Prepare appropriately for the activity to be undertaken
· Support and encourage the patient to meet their own health and wellbeing needs
Provision of care to meet health and wellbeing needs
· Work co-operatively as part of the multi-disciplinary team, helping nursing, midwifery and other clinical staff in routine work associated with patient care
· Support qualified nurses in the implementation of programmes of care within the limits of the HCSW’s knowledge and competence
· Provide comfort, reassurance and support to patients and/or their carers if anxious or distressed
· Assist with essential patient care, e.g. making beds, sorting clean linen, distributing menu cards etc.
· Assist patients to become as independent as possible by giving the appropriate level of support as delegated and under supervision
· Maintain patients’ personal and oral hygiene, e.g. help with dressing/ undressing, giving bed baths, mouth and skin care, assisting with pressure area care
· Escort patients to other departments
· Have a basic understanding of special dietary needs and implications for the patient’s condition
· Ensure adequate hydration and nutritional intake – including feeding patients
· Record intake and output and understand the need for accuracy
· Assist patients to access and use appropriate toilet facilities, ensuring privacy and dignity are maintained
· Record routine observations as designated by the nurse in charge (following training and having been assessed as competent, e.g. TPR & BP, urine tests, ECG)
· Alert trained staff promptly of changes in the patient’s condition or any possible risks
This advert closes on Sunday 19 May 2024
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