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Equipment Installation Coordinator

Job details
Posting date: 19 April 2024
Salary: £26,000 per year
Additional salary information: up to £26k + 25 days holiday + Pension + EAP + Life Assurance + other Company benefits.
Hours: Full time
Closing date: 19 May 2024
Location: Milton Keynes, Buckinghamshire
Remote working: On-site only
Company: UCC Coffee UK Ltd
Job type: Permanent
Job reference: 784

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Summary

Working with a small friendly team, you will provide a courteous, efficient, and effective service, which maintains UCC’s positive company image through maintaining high standards of customer communications.

The Role:

First line support for customers’ arranging coffee machine installations.
Support our sales team processing customer orders.
Customer point of contact for equipment requests and answering queries.
Plan equipment allocations, working closely with internal teams.
Review stock management to ensure relevant coffee machine equipment is available.
Maintain customer database to ensure system data is accurate and aligned.
Assist the team with projects and adhoc tasks as required.

The Person:

Passionate about providing great customer service
Able to answer queries concisely via the telephone and email
Ability to work under pressure and handle challenging situations
Attention to detail and strong data entry skills
Confident user of Microsoft Office application (Excel)
Hybrid working available after probation

Salary: up to £26k + 25 days holiday + Pension + EAP + Life Assurance + other Company benefits.

Apply for this job