Business Manager for the Chief Medical Officer & Chief Nursing Officer
| Posting date: | 18 April 2024 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | Negotiable |
| Hours: | Full time |
| Closing date: | 06 May 2024 |
| Location: | London, SE13 6LH |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | C9197-24-0474 |
Summary
Organise and direct both the Chief Medical Officer and Chief Nursing Officer office and portfolio efficiently and effectively to ensure key programmes and portfolios are delivered on time. Manage and implement multiple interrelated projects in support of specific strategies within the CMO and CNO portfolios from contract/proposal of initiative to final operation stage including benefits, risks and dependencies of the key issues. Maintain an understanding of the strategic goals and objectives of the Trust and related programmes and ensure the CMO and CNO portfolios and programmes of work support the direction whilst ensuring the delivery of safe and high-quality patient care. Responsible for writing, editing and implementation of policies and procedures within the CMO and CNO portfolios. The postholder will be expected to interpret, write and support implementation of policies, ensuring external policies from national bodies; for example, HEE or NMC or NSPA, will be applied accurately and appropriately within our internal policies and are communicated with evidence of implementation. The postholder will also be expected to review and monitor the implementation of policies within our partners across SEL and evaluate whether they should be applied to our policies and procedures to ensure variation is limited and best practice is achieved. Where required, deliver or assure on statutory functions, including that of the Responsible Officer and the Caldicot Guardian function. Support the management of investigations that are highly confidential. Ensure high quality and effective methods of communication across the Trust and with external agencies including partner organisations, regulatory bodies and service user groups in relation to the CMO and CNO projects and portfolios. Strong motivational and persuasive skills are required. The postholder must communicate across groups of staff and adapt the communication to the correct level and background of the audience to ensure the message is received and understood. The postholder will be expected to communicate with patients and public on occasion in highly sensitive, confidential, and contentious situations. They must be able to adapt their communication to ensure these situations are managed sensitively and supportively, and to recognise and prioritise when urgent matters are disclosed. Handle significantly complex and, sometimes highly confidential, information. The postholder will be required to analyse information from multiple providers such as the ICB and external regulators such as the GMC. They will need to make judgements regarding the implications of decisions and actions, and communicate these accordingly. Secure full engagement, develop and maintain highly collaborative relationships with a wide range of key stakeholders modelling a collaborative and influencing style of team working. Monitor, interpret and quality assure progress against deliverables. Develop and implement qualitative and quantitative measures to determine performance against strategy and plans. The postholder will provide a significant contribution to the creation of any plans, working with Senior Divisional and Corporate teams to develop these. For example: Patient Safety Strategy and Actions Plans in response to Regulatory concerns. The postholder will be expected to support and sometimes lead the delivery of strategy and plans, this includes ensuring goals, milestones and objectives are set and performance managed to achieve. This will also require leadership ability to engage teams and support the delivery of programmes. Appropriately report progress against strategy through representation at senior management meetings, external forums and by written reports to relevant committees and meetings. Lead the internal and external linkages and inter-dependencies (e.g., Political or legislative change, structural or organisational strategy etc.) across the CMO and CNO portfolios and incorporate any changes into projects. Work with the CMO and CNO, DCMOs and Deputy Medical Directors to facilitate, support and guide medical recruitment, education, realisation, and development. The postholder will line manage the two Executive PAs for the CMO and CNO, and will conduct sickness return to work meetings for the CMOs direct reports. Ensure the CMOs project managers deliver an effective medical appraisal system, and that appropriate monitoring is undertaken to provide assurance that internal and external performance targets are met and the revalidation process delivers the requirements of the national standards and performance targets. The postholder will have autonomy to exercise their judgement within their delegated responsibilities, and will be required to have periods of concentration when writing papers/ reports/ analysing data, but interruption is possible, so therefore they need to be able to rapidly prioritise time and work needed.