Technical Support Officer
| Posting date: | 18 April 2024 |
|---|---|
| Salary: | £28,153.91 per year |
| Hours: | Full time |
| Closing date: | 02 May 2024 |
| Location: | Liverpool, Merseyside |
| Remote working: | Fully remote |
| Company: | The Sovini Group |
| Job type: | Permanent |
| Job reference: |
Summary
Technical Support Officer
As an equal opportunities’ employer, we are currently looking for a Technical Support Officer and welcome applications from all members of the community.
If you have got the talent, the potential, the drive and determination there is a place for you at The Sovini Group.
This position is a permanent opportunity.
As a Technical Support Officer, you will be expected to:
• Provide administrative and technical support to the Repairs and Maintenance team within the Asset Management Department. To record and monitor One Vision Housing’s & Pine Court Housing Association’s repairs, voids & statutory obligations centrally, ensuring that the group meets all its statutory obligations in the process. Provide a high level of customer satisfaction and management of associated risks.
• Commit to equality and diversity and to promote non-discriminatory practices in all aspects of work undertaken.
• Adhere with the Health and Safety at Work Act to take reasonable care of own health and safety and that of others who may be affected by their acts and omissions.
To be successful in a Technical Support Officer role, the skills you will need:
• Level 2 qualification (GCSE, O level or NVQ or equivalent.
• Previous experience of working in an administrative role.
• Previous experience of data input into asset management systems.
• Experience of dealing with customers.
• Well-developed organisational skills with the ability to work to tight deadlines.
• ICT literate and able to confidently use Microsoft Office software, especially Excel and Word.
• Ability to work on own initiative with minimum supervision.
• Excellent communication skills, able to communicate across multiple channels including Microsoft Teams, Face to Face and Email.
• To demonstrate The Sovini Group’s values in your day-to-day job role – Success, Passion, Authenticity, Courage, Enterprise.
Experience or Knowledge of the below would be advantageous but not essential:
• European computer Driving Licence (ECDL) or other ICT qualification.
So, if you are looking for a Technical Support Officer role with:
• Competitive salary - £28,153.91
• Hours – 36 per week (Monday-Friday).
• Agile working (Ability to work where you want and when you want, based on work commitments).
• 28 days holiday increasing with service.
• Cycle 2 Work Scheme.
• Group personal pension scheme.
• Life Assurance.
• Career development opportunities.
• Corporate discount scheme.
• Staff well-being and ‘feel-good’ programme.
Apply online via our website today!
Please note we do not accept approaches from recruitment agencies and only applications made via our website will be accepted.
Please note that the application closing date may brought forward if there is high volume of applications.
Closing date – 2nd May 2024
Please note that shortlisting may take place prior to the advert closing, if a high volume of suitable applicants have applied, the advert may close early. Please do not hesitate to submit your application.
As an equal opportunities’ employer, we are currently looking for a Technical Support Officer and welcome applications from all members of the community.
If you have got the talent, the potential, the drive and determination there is a place for you at The Sovini Group.
This position is a permanent opportunity.
As a Technical Support Officer, you will be expected to:
• Provide administrative and technical support to the Repairs and Maintenance team within the Asset Management Department. To record and monitor One Vision Housing’s & Pine Court Housing Association’s repairs, voids & statutory obligations centrally, ensuring that the group meets all its statutory obligations in the process. Provide a high level of customer satisfaction and management of associated risks.
• Commit to equality and diversity and to promote non-discriminatory practices in all aspects of work undertaken.
• Adhere with the Health and Safety at Work Act to take reasonable care of own health and safety and that of others who may be affected by their acts and omissions.
To be successful in a Technical Support Officer role, the skills you will need:
• Level 2 qualification (GCSE, O level or NVQ or equivalent.
• Previous experience of working in an administrative role.
• Previous experience of data input into asset management systems.
• Experience of dealing with customers.
• Well-developed organisational skills with the ability to work to tight deadlines.
• ICT literate and able to confidently use Microsoft Office software, especially Excel and Word.
• Ability to work on own initiative with minimum supervision.
• Excellent communication skills, able to communicate across multiple channels including Microsoft Teams, Face to Face and Email.
• To demonstrate The Sovini Group’s values in your day-to-day job role – Success, Passion, Authenticity, Courage, Enterprise.
Experience or Knowledge of the below would be advantageous but not essential:
• European computer Driving Licence (ECDL) or other ICT qualification.
So, if you are looking for a Technical Support Officer role with:
• Competitive salary - £28,153.91
• Hours – 36 per week (Monday-Friday).
• Agile working (Ability to work where you want and when you want, based on work commitments).
• 28 days holiday increasing with service.
• Cycle 2 Work Scheme.
• Group personal pension scheme.
• Life Assurance.
• Career development opportunities.
• Corporate discount scheme.
• Staff well-being and ‘feel-good’ programme.
Apply online via our website today!
Please note we do not accept approaches from recruitment agencies and only applications made via our website will be accepted.
Please note that the application closing date may brought forward if there is high volume of applications.
Closing date – 2nd May 2024
Please note that shortlisting may take place prior to the advert closing, if a high volume of suitable applicants have applied, the advert may close early. Please do not hesitate to submit your application.