Manager of Air Traffic Services

Job details
Posting date:	17 April 2024
Salary:	£90,000 to £95,000 per year
Additional salary information:	An excellent salary and benefit package
Hours:	Full time
Closing date:	17 May 2024
Location:	Cambridge, Cambridgeshire, CB5 8RX
Company:	Marshall of Cambridge Holdings Ltd
Job type:	Permanent
Job reference:	JR103190_1713368926

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Summary

An exciting new position has become available at Cambridge City Airport as a Manager of Air Traffic Services (MATS).

The purpose of the role is to manage the air navigation services provision (ANSP) at Cambridge City Airport to provide for the safe and efficient operation of air traffic services within the vicinity of the airport and local airspace, whilst remaining compliant with EASA and CAA regulatory requirements.

Benefits:

Competitive salary, 27 days holiday increasing with service up to 30 days (option to buy /sell)
pension contributions up to 9%
healthcare cash plan for you and your children
extensive flexible benefit program.

Responsibilities:

The broad main duties which must be performed well in the role in order to succeed. i.e. providing technical expertise to stakeholders, project management, designing technical solutions, coaching less experienced employees, working to KPIs, monitoring trends and reviewing best practices etc.

To take a managerial and safety oversight of the ANSP provision to ensure that the ANSP is compliant with the requirements of EASA regulations, CAP 670 and the Manual of Air Traffic Services (MATS) Part One
To be responsible to Airport Director for the routine day to day safe and proper provision of air traffic control services, as detailed in MATS Parts 1 and 2, for aircraft operating in and out of the Airport
To be responsible for the accuracy, compliance and content of the Manual of Air Traffic Services (MATS) Part 2 and provide oversight of all related amendments and supplementary instructions
To develop, maintain and apply the Safety Management System within Air Traffic Services (ATS), aligned to the Airport SMS including compliance with the change management process.
In conjunction with the Airports Director, to ensure that the ATS budget is developed annually and performance managed to meet the agreed budgets and targets.
To manage all ATS personnel in accordance with Company policy
To be responsible for ensuring that all ATS personnel are suitably qualified, trained and assessed as competent to carry out required tasks and duties
To take a leadership role in the promotion of safety and the aviation safety management system and ensure safety does not become subordinate to financial matters
Maintain a safe and efficient Air Traffic Engineering function and environment
To ensure that best practice operational and engineering standards, rules and procedures are agreed and implemented across ATS
To ensure all air traffic equipment, including navigational aids, radio equipment, control and monitoring systems and standby power suppliers are in place and fit for purpose through an effective servicing and maintenance regime including record keeping.
To promulgate operational safety policy to ensure that ATS complies with the necessary legislative and regulatory requirements
To ensure that any aviation related incident is reported appropriately and investigated in accordance with published procedures
To deliver compliance assurance, to ensure suitable training is taking place and robust records are maintained in line with legal and operational requirements
To monitor all working practices within the area of responsibility in relation to Health & Safety + Environmental (H&S+E) requirements, ensuring that all staff act in a safe manner
To provide up to date information on facilities, equipment status, procedures, obstacles and any other flight safety related information to the Airport Director, stakeholders and committees as appropriate in a timely manner.
Ensuring technical safeguarding assessments are undertaken in accordance with CAP670 with appropriate consultations.
To carry out such other (extraneous) responsibilities and duties as directed/delegated by the Airport Director

Tasks:

A piece of work to be done within the responsibility of the role. i.e. co-ordinating and distributing work, assembling prototypes, developing estimates, cleansing data, conducting audits etc.
The development and maintenance of policies and procedures required to effectively manage the ANSP.
Ensuring an appropriate and effective air traffic control service is provided and maintained.
Managing staff rosters to ensure an acceptable and compliant level of staffing is maintained

Behavioural Competencies:

Strong focus on driving delivery, rigorously track execution
Continually drive performance improvement across air traffic services.
Ensure all members of the function have clear objectives and understand what is expected of them, set high standards.
Drive the highest levels of accountability, demonstrate personal accountability beyond own remit, hold others to account
Ensure performance management principles are embedded across the function, ensuring strong performers are recognised and rewarded and action taken where under performance exists.
Thrive in ambiguous, volatile, complex and uncertain environments; open to unexpected input and willing to modify conclusions;
Unafraid of negative feedback; see it as an opportunity; confident in own ability to improve and grow
Quickly recognise the impact of their actions on individuals and the company; respond to what people are feeling above and beyond what they are saying, and adjust behaviours for best efforts; aware of how own emotions affect others and shifts when required
Consistently build levels of resilience; recover from set-backs quickly; help others to find positive energy; build a culture of commitment and resilience within the function
Consistently seek out feedback; demonstrate a pattern of reflecting on own performance and learning over time; constantly invite input from outside as well as inside his or her team or organization
Clear understanding of all strengths and development needs; show strong self-awareness, inviting feedback on a regular basis
Look for common ground among diverse individuals to use that commonality to align them for a single goal; bring people together to be a team
Champion inclusion across all process and business areas and remove barriers to building an inclusive culture; build an inclusive culture within the function
Champion the values of the organisation; ensure all members of the unit are aware and aligned; expect high standards of behaviour
Role model and expect high levels of trust across the unit
Demonstrate the highest levels of integrity at all times through role modelling; create a culture of acting with integrity and ownership across own business unit/function
Be assertive and decisive, encourage others to test the status quo across the organisation; encourage others to provide challenge; know when to follow rules and when to challenge them;
After consulting, make the toughest decisions at pace to benefit the organisation; prepare to stand alone on critical issues and to challenge traditional thinking

Technical Competencies:

Change and project management
Strong skills related to Air Traffic systems and processes, QPulse, MS Office applications
Good communication skills and the ability to build and manage relationships with stakeholders.
Technical understanding of all ANSP regulations applicable to ANSP & Aerodrome licences and their practical application
Comprehensive understanding of Airport Safety Management Systems
Authoritative knowledge of discipline and deep tacit understanding across area of practice
Keep awareness of changes in regulations and industry best practice and their application to the ANSP

Education:

Desirable, Degree or equivalent experience related to Air Traffic Environment
Desirable, Professional qualification, chartered status or equivalent experience related to Air Traffic.
Essential/Desirable to have held an Air Traffic Control licence and validated ratings.

Experience:

Internally recognised for high technical experience and expertise related to Air Traffic
Sound understanding of theory and principles of Air Navigation Service Provision regulations and air space and air traffic management
Prior industry knowledge and experience gained from roles held with Air Traffic, i.e Manager, Air Traffic Controller, Operations Specialist, ANSP auditor
Stakeholder management experience in complex organisations
Team management/leadership

Additional local needs:

Cambridge based, on site with some flexibility for WFH with Manager agreement
Security clearance required
GSAT approval required
Occasional business travel requirement
Physically able to access stairs (to access visual control room in ATC tower)
Requirement to be an incident investigator and risk/hazard analysis trained

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