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Restaurant Supervisor

Job details
Posting date: 17 April 2024
Salary: £25,875 per year
Hours: Full time
Closing date: 17 May 2024
Location: RG14 3AG
Remote working: On-site only
Company: Donnington Valley Group Ltd
Job type: Permanent
Job reference:

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Summary

Restaurant Supervisor (WinePress and Private Dining)

Donnington Valley Hotel & Spa is a 4* Hotel, Restaurant, Health Club and Spa.
As an award-winning employer, we believe that investment in each and every one of our staff members is key to the success of our business.

We are now looking for a passionate Supervisor to join our vibrant team on a full time, permanent contract supervising the service in the main restaurant.
Applicants must have right to work in the UK without the need for sponsorship.

Key Accountabilities:
- Work with the Restaurant management team to ensure the smooth running of the restaurant
- Help drive, motivate and encourage the teams to look for areas where we can deliver more
- Support and develop the Waiters and Casual Staff to progress
- Create and deliver an extraordinary customer experience, meeting all targets set
- Act as a role model at all times with customer experience at the top of the agenda
- Demonstrate an authentic and passionate understanding of brand, menus and restaurant service
- Ensure all the teams are aware of any menu changes and can accurately inform the customers
- Motivate and inspire team to hit targets
- Consistently lead by example
- Help to ensure that all staff carry out their duties to the best of their abilities at all times, liaising with other supervisors where appropriate

We expect the successful candidate to have the following skills and experience:
- Experience as Supervisor or Head Waiters/ess
- Demonstrate an authentic and passionate understanding of brand, menus and restaurant service
- Think widely while focusing in on important detail generating winning ideas
- Ability to multitask, prioritize and manage time effectively
- Solid interpersonal and communication skills
- Coach, counsel and train team to deliver exceptional customer service at all times
- Ability to think quickly and rationally to ever-changing situations
- Consistently lead by example

In return we offer:
- A competitive salary of £ 25,875 inclusive of service charge
- Paid Overtime
- 28 days holidays pro rata (Inc. bank holidays) rising to 33
- Financially rewarded for any referrals
- Benefits Platform with great high street discounts
- A generous discount up to 50% (Accommodation, Food, Wine, Spa, Gym, Golf)
- A range of opportunities to develop and grow personally and professionally
- Ongoing Training
- Excellent pension scheme
- Free Car Parking

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