Parts Telesales Advisor
| Posting date: | 17 April 2024 |
|---|---|
| Salary: | £26,174.72 per year |
| Hours: | Full time |
| Closing date: | 16 May 2024 |
| Location: | Nottingham, Midlands, NG1 1GN |
| Company: | Machine Mart |
| Job type: | Permanent |
| Job reference: | 52634359 |
Summary
About The Role
We are looking for a Parts Sales Advisor to join our knowledgeable and friendly Parts Department Team.
Working within the dedicated Parts Centre in our central Nottingham Office, you will be delivering excellent customer service and Aftersales product support.
Using your technical product knowledge you will be taking inbound customer calls, identifying spare part requirements and completing sales transactions in an efficient and timely manner. In addition you will be liaising with colleagues in our 65 stores nationwide regarding spares requirements.
Previous experience of technical product ranges along with an excellent and productive telephone manner is essential. You will be computer literate with experience of Microsoft Excel and Word. Full training will be given on our in-house computer system. Experience of working within a busy customer service and/or parts sales environment, would be desirable.
The working hours are Monday - Thursday 8:30am - 6:00pm and Friday 8:30am - 5:00pm.
Benefits
What you’ll get in return for your commitment:
- Staff Discounts
- Healthcare Cash plans
- A company pension scheme
- Life Cover
- Access to the Retail Trust, our well-being platform - offering a 24-hour helpline for a variety of support services
- Discounts on 100's of high street & online brands including restaurants, holidays, and shopping
- Role specific training and development
- Proactive promotion of internal candidates
- Paid Breaks
- Free Tea & Coffee
About The Company
Where you’ll be working:
Machine Mart are the UK’s leading specialist retailer of workshop power tools and equipment to the general public and trade customers. With 65 stores nationally and over 40 years in business we are at the forefront of our sector and are supporting our recent success with continued growth and new store openings through this year and next.
We are looking for a Parts Sales Advisor to join our knowledgeable and friendly Parts Department Team.
Working within the dedicated Parts Centre in our central Nottingham Office, you will be delivering excellent customer service and Aftersales product support.
Using your technical product knowledge you will be taking inbound customer calls, identifying spare part requirements and completing sales transactions in an efficient and timely manner. In addition you will be liaising with colleagues in our 65 stores nationwide regarding spares requirements.
Previous experience of technical product ranges along with an excellent and productive telephone manner is essential. You will be computer literate with experience of Microsoft Excel and Word. Full training will be given on our in-house computer system. Experience of working within a busy customer service and/or parts sales environment, would be desirable.
The working hours are Monday - Thursday 8:30am - 6:00pm and Friday 8:30am - 5:00pm.
Benefits
What you’ll get in return for your commitment:
- Staff Discounts
- Healthcare Cash plans
- A company pension scheme
- Life Cover
- Access to the Retail Trust, our well-being platform - offering a 24-hour helpline for a variety of support services
- Discounts on 100's of high street & online brands including restaurants, holidays, and shopping
- Role specific training and development
- Proactive promotion of internal candidates
- Paid Breaks
- Free Tea & Coffee
About The Company
Where you’ll be working:
Machine Mart are the UK’s leading specialist retailer of workshop power tools and equipment to the general public and trade customers. With 65 stores nationally and over 40 years in business we are at the forefront of our sector and are supporting our recent success with continued growth and new store openings through this year and next.