Waiting List & Procedures Clerk
| Posting date: | 16 April 2024 |
|---|---|
| Salary: | £22,816.00 to £24,336.00 per year |
| Additional salary information: | £22816.00 - £24336.00 a year |
| Hours: | Full time |
| Closing date: | 01 May 2024 |
| Location: | Preston, PR2 9HT |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | C9438-24-0404 |
Summary
Duties to include, but not be limited to: Demonstrate an approachable, courteous, efficient appointment service to all Health Care Professions, patients, carers and relatives. Maintain effective communication with colleagues and peers. Work alongside other directorate teams within the Trust to ensure that all required standards are achieved and maintained to meet department/Trust targets. Ensure effective theatre utilisation. Ensure patients are given appropriate preparation advice before surgery and to ensure any specialist equipment requested is available at the time of surgery. Ensure Waiting Lists are managed in accordance with the Your Guide to the NHS requirements and the 18 week referral to treatment pathway. Verify that all elective surgery has taken place and patients have been correctly removed from the waiting list. Rotate within the departmental procedure team to ensure that a multi skilled work force is maintained. Maintain a real time process for ensuring that QCPR data is updated and reasons for change robustly recorded. Deal with any problems/queries in a consistent and timely manner, ensuring that all relevant information is provided to assist in a quick resolution to any problem. Escalate any major issues to your Manager if appropriate. Maintain confidentiality at all times as required by legislation and Trust Policy. Play an active role in team, internal/external meetings and audits as required. Actively participate in the PDPR process. Demonstrate working processes and duties to new starters and agency staff. Treat everyone with dignity and respect. Act in accordance with current legislation, policies, procedures and good practice. Report behaviour that undermines equality and diversity.