Customer Service Administrator
| Posting date: | 16 April 2024 |
|---|---|
| Salary: | £12.0 to £14.0 per hour |
| Additional salary information: | Up to £14ph |
| Hours: | Full time |
| Closing date: | 16 May 2024 |
| Location: | Loughborough, Leicestershire, le111qa |
| Company: | Hays Specialist Recruitment |
| Job type: | Temporary |
| Job reference: | 4538860_1713278756 |
Summary
Your new role
Location: Loughborough, LE11Hybrid (after training): 4 days in office, 1 day working from home
Length: long-term temp
Start: ASAP
Key responsibilities:
- Receive and handle customer requests.
- Work closely with suppliers and other teams to ensure accurate and timely implementation of new products.
- Ensure accurate information from customers to process requests efficiently.
- Accurately update product data attributes in the internal system.
- Maintain complete and accurate product information in line with business rules and guidelines.
- Complete Supplier Onboarding tasks
- Negotiate.
- Meet departmental targets for turnaround times and delivery performance.
- Drive internal process improvements using internal systems.
What you'll need to succeed
- Proven Customer Service
- Strong Technical Skills: Proficient knowledge of Microsoft Access, Microsoft Excel, and Cognos
- Ability to work under tight deadlines and demonstrate flexibility with priorities.
- Effective communication, both written and verbal
- Ability to work independently as well as effectively in a team environment.
- Excellent negotiation abilities.
- Ability to multitask and pay attention to detail.
- Customer-Centric Attitude
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk