Receptionist
| Posting date: | 16 April 2024 |
|---|---|
| Salary: | £11.55 per hour |
| Additional salary information: | £11.55 an hour |
| Hours: | Full time |
| Closing date: | 30 April 2024 |
| Location: | Widnes, WA8 6TN |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | A3326-24-0000 |
Summary
Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way. Provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone Job responsibilities: Administration • To have a thorough knowledge of all practice procedures. • To work in accordance of written protocol • Fax and photocopy as requested Reception • Receiving patients consulting with members of practice team • Handing completed repeat prescriptions to patient and checking names and address. • Be able to cover all reception positions as necessary Appointments • Process appointment requests for today future appointments from patients by telephone and in person. • Deal with visits requests Computer • Registrations of new patients – computer data entry and medical records. • Process patients change of address – computer data and medical records (have knowledge of practice area. • Process repeat prescription request in accordance with practice guidelines. Telephone • Have working knowledge of telephone system, during and after hours.