Operations Manager
| Posting date: | 16 April 2024 |
|---|---|
| Salary: | £43,701 per year |
| Hours: | Full time |
| Closing date: | 30 April 2024 |
| Location: | Lincoln, Lincolnshire |
| Remote working: | Hybrid - work remotely up to 1 day per week |
| Company: | Framework |
| Job type: | Permanent |
| Job reference: | REQ003178 |
Summary
JOB TITLE: Operations Manager
STARTING SALARY: £43,701
HOURS: FULL-TIME 37 HPW
BASE/LOCATION: LINCOLN CITY
JOB INTRODUCTION
Are you looking for an exciting new opportunity to make a real difference to people’s lives?
Framework is a registered charity with over 1,000 employees across the East Midlands and South Yorkshire. We deliver housing, health, employment and support services to more than 18,000 homeless and vulnerable people each year.
An exciting opportunity has arisen for an Operations Manager to join Lincolnshire Recovery Partnership, a vibrant new partnership delivering an all-age substance use treatment and recovery service across Lincolnshire from April 2024. Lincolnshire Recovery Partnership is delivered in partnership between Framework, Turning Point and Double Impact. The partnership combines Framework’s expertise supporting service users with complex issues, Turning Point’s national experience as an outstanding substance use provider and Double Impact’s specialism in lived experience and recovery.
We are looking for an experienced Operations Manager with the energy, passion, and relevant experience to lead all of our Operations in Lincoln City and oversee our Criminal Justice, Rough Sleepers and Outreach Pathways.
This role will combine leadership at a senior level with building and sustaining relationships with a range of key stakeholders, to drive continuous improvements in service delivery.
The role will be based in Lincoln City with some travel across Lincolnshire and hybrid working.
ROLE RESPONSIBILITY
An innovative ‘Recovery First’ model underpins everything at Lincolnshire Recovery Partnership, with lived experience recovery fully integrated and visible throughout. Lincolnshire’s residents will benefit from Lincolnshire Recovery Partnership’s highly integrated and highly localised approach, supporting with multiple issues across all parts of Lincolnshire, all from within the same partnership. There is an emphasis on working across districts and building those partnerships, across public and voluntary sectors, to prevent escalating problem substance use, reducing harms to those who use and promoting active recovery in all that we do.
You will lead our operations in Lincoln City and the North of Lincolnshire, with responsibilities for our hubs in Lincoln and Gainsborough. You will lead and support Team Leaders and Team Managers who will be responsible for the day to day running of the services. Additionally, you will lead on Framework’s work supporting those service users who experience multiple disadvantages. You will manage the operations of our Criminal Justice, Routh Sleepers and Outreach Teams, all of which will operate across the whole of Lincolnshire.
You will be responsible for ensuring high quality, safe and effective operational delivery, ensuring that the service meets its key performance targets. You will lead on the operational partnerships within your areas of operations, supported by the Senior Operations Manager. You will form part of Lincolnshire Recovery Partnership’s Senior Leadership Team, working collaboratively with operational and clinical managers from across all three partner organisations.
In this vital role you will lead the team through transition and transformation in line with our new contract and model. We are looking for a highly skilled person with the skills and talent to lead the service, and inspire, co-produce and co-deliver the very best treatment and recovery services with teams, our stakeholders, and most importantly the people of Lincolnshire.
THE IDEAL CANDIDATE
It is essential that the successful candidate can evidence:
• Excellent people and team management and leadership skills
• Skills to manage performance and quality assurance processes and systems
• Ability to maintain and develop good commissioner relationships
• Have excellent written and spoken communication skills
• Manage external partnership with a variety of diverse organisations
• Demonstrate a strong track record of embedding quality assurance systems and processes and ability to act as CQC Registered Manager
In return, you will be part of a socially conscious and values driven organisation which will support your professional development and growth.
Framework staff are known for their commitment, dedication, and passion. Come and join a team that cares about making a difference.
If you have any question about this vacancy, please contact Sarah Corton at sarah.corton@frameworkha.org
To apply, please complete online form to submit your supporting statement/letter of interest & CV to recruiting manager.
What we offer: Life assurance, Pension (up to 4% matched by FHA), Enhanced Maternity, Paternity and Adoption Benefits, Additional Annual Leave Purchase Scheme, Employee Assistance Programme, learning programmes tailored to suit different roles and services, Health Cash Plan.
Framework supports all employees to achieve a better work/life balance. Should you wish us to consider flexible working or job share as part of your application please state this on your application in the supporting statement section.
98% of the workforce in a recent staff survey said they were proud to work for Framework.
Framework is an Equal Opportunities Employer. Registered charity No: 1060941.
As a Disability Confident Leader, we warmly encourage job applications from people with disabilities. Framework is committed to offering opportunities to people from diverse communities. If you have specific requirements or adjustments, please let us know if there is anything we can do to support your application.
NO AGENCIES PLEASE
STARTING SALARY: £43,701
HOURS: FULL-TIME 37 HPW
BASE/LOCATION: LINCOLN CITY
JOB INTRODUCTION
Are you looking for an exciting new opportunity to make a real difference to people’s lives?
Framework is a registered charity with over 1,000 employees across the East Midlands and South Yorkshire. We deliver housing, health, employment and support services to more than 18,000 homeless and vulnerable people each year.
An exciting opportunity has arisen for an Operations Manager to join Lincolnshire Recovery Partnership, a vibrant new partnership delivering an all-age substance use treatment and recovery service across Lincolnshire from April 2024. Lincolnshire Recovery Partnership is delivered in partnership between Framework, Turning Point and Double Impact. The partnership combines Framework’s expertise supporting service users with complex issues, Turning Point’s national experience as an outstanding substance use provider and Double Impact’s specialism in lived experience and recovery.
We are looking for an experienced Operations Manager with the energy, passion, and relevant experience to lead all of our Operations in Lincoln City and oversee our Criminal Justice, Rough Sleepers and Outreach Pathways.
This role will combine leadership at a senior level with building and sustaining relationships with a range of key stakeholders, to drive continuous improvements in service delivery.
The role will be based in Lincoln City with some travel across Lincolnshire and hybrid working.
ROLE RESPONSIBILITY
An innovative ‘Recovery First’ model underpins everything at Lincolnshire Recovery Partnership, with lived experience recovery fully integrated and visible throughout. Lincolnshire’s residents will benefit from Lincolnshire Recovery Partnership’s highly integrated and highly localised approach, supporting with multiple issues across all parts of Lincolnshire, all from within the same partnership. There is an emphasis on working across districts and building those partnerships, across public and voluntary sectors, to prevent escalating problem substance use, reducing harms to those who use and promoting active recovery in all that we do.
You will lead our operations in Lincoln City and the North of Lincolnshire, with responsibilities for our hubs in Lincoln and Gainsborough. You will lead and support Team Leaders and Team Managers who will be responsible for the day to day running of the services. Additionally, you will lead on Framework’s work supporting those service users who experience multiple disadvantages. You will manage the operations of our Criminal Justice, Routh Sleepers and Outreach Teams, all of which will operate across the whole of Lincolnshire.
You will be responsible for ensuring high quality, safe and effective operational delivery, ensuring that the service meets its key performance targets. You will lead on the operational partnerships within your areas of operations, supported by the Senior Operations Manager. You will form part of Lincolnshire Recovery Partnership’s Senior Leadership Team, working collaboratively with operational and clinical managers from across all three partner organisations.
In this vital role you will lead the team through transition and transformation in line with our new contract and model. We are looking for a highly skilled person with the skills and talent to lead the service, and inspire, co-produce and co-deliver the very best treatment and recovery services with teams, our stakeholders, and most importantly the people of Lincolnshire.
THE IDEAL CANDIDATE
It is essential that the successful candidate can evidence:
• Excellent people and team management and leadership skills
• Skills to manage performance and quality assurance processes and systems
• Ability to maintain and develop good commissioner relationships
• Have excellent written and spoken communication skills
• Manage external partnership with a variety of diverse organisations
• Demonstrate a strong track record of embedding quality assurance systems and processes and ability to act as CQC Registered Manager
In return, you will be part of a socially conscious and values driven organisation which will support your professional development and growth.
Framework staff are known for their commitment, dedication, and passion. Come and join a team that cares about making a difference.
If you have any question about this vacancy, please contact Sarah Corton at sarah.corton@frameworkha.org
To apply, please complete online form to submit your supporting statement/letter of interest & CV to recruiting manager.
What we offer: Life assurance, Pension (up to 4% matched by FHA), Enhanced Maternity, Paternity and Adoption Benefits, Additional Annual Leave Purchase Scheme, Employee Assistance Programme, learning programmes tailored to suit different roles and services, Health Cash Plan.
Framework supports all employees to achieve a better work/life balance. Should you wish us to consider flexible working or job share as part of your application please state this on your application in the supporting statement section.
98% of the workforce in a recent staff survey said they were proud to work for Framework.
Framework is an Equal Opportunities Employer. Registered charity No: 1060941.
As a Disability Confident Leader, we warmly encourage job applications from people with disabilities. Framework is committed to offering opportunities to people from diverse communities. If you have specific requirements or adjustments, please let us know if there is anything we can do to support your application.
NO AGENCIES PLEASE
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.