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Product Manager

Job details
Posting date: 15 April 2024
Hours: Full time
Closing date: 13 May 2024
Location: North Yorkshire, YO26 6QU
Company: Pavers Ltd
Job type: Permanent
Job reference: ORG2005-CF1030416YorPM

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Summary

At Pavers we are transforming and growing our IT Department and have a new opportunity for a Product Manager to join the expanding team at our Head Office in York, Northminster Business Park. This role is offered as a full-time permanent opportunity in a growing business where you are encouraged to develop and expand your skills in a supportive environment.

As a Product Manager you’ll be responsible for ensuring products meet colleagues needs and deliver value to the business. You’ll play a key role in shaping Pavers strategic and tactical system enhancements based on the insights and knowledge you obtain through collaborative relationships with your business and system colleagues. We are embarking on a system modernisation project as an organisation, and the Product Manager role will be key to supporting the delivery of robust and sustainable solutions to the business.

You will manage products throughout their entire life cycle from inception, growth, maturity, decline, and to retirement. Reporting to the Head of IT Change, you’ll work as part of a multi-discipline team of dedicated or shared roles including System Architects, Developers and Quality Assurance Analysts.

The product development life cycle model used will be based on the context of the work, and be adaptive following agile approaches. The Product Manager role will be pivotal to capturing and understanding business needs, breaking them down into tasks that are prioritised in line with and to meet business expectations. You’ll be assigned to the Buying, Supply Chain and Merchandising teams value stream, who are focused on how we use technology to maximise value in how we get our systems into the business.

We are looking for a self-starter who is capable of initiating and driving projects to completion with minimal oversight. To succeed you’ll need a solid analytical background, to make data driven decisions and effectively prioritise the product backlog. Precision and resilience are also crucial, as the nature of the work will often require attention to detail and the ability to remain focused. Furthermore, we are looking for an individual who can exhibit strategic planning skills, ensuring not just the generation of ideas, but their successful implementation. Finally, a results-driven approach, underscored by a commitment to delivering quality, will be vital in achieving our team's vision of achieving technical excellence.

Salary & Benefits for our Product Manager;

Up to £50,000 per annum depending on experience plus;


Flexible working options available
Generous Staff Discount
Discretionary Annual Bonus scheme  
Free onsite parking at York Head Office
Death In Service Benefit
Holiday Entitlement (Increases with service)  
Company Contribution Pension  
Access to RetailTRUST (Wellbeing & Financial Support)
Access to the Pavers Foundation: employee-led grant application and charitable giving scheme
Access to wider training and development opportunities through Pavers Academy


Main duties of our Product Manager;


Champions a Digital-first approach; inspires teams to think about internal and external customer’s digital experience throughout the process.
Acts as product owner/champion for one or more products.
Manages the full product life cycle to ensure that user needs are met and that financial and other targets are achieved.
Engages with senior business stakeholders to understand business drivers and goals
Lead discovery processes to fully understand customer and business needs and opportunities.
Analyses market and/or user research, feedback, expert opinion and usage data to understand needs and opportunities.
Develops product propositions and determines product positioning and variants for different user roles.
Work with teams to find options and converge on proposed solutions.
Prioritises product requirements, develops product roadmaps, owns the product backlog and ensures it’s visible and understood.
Guide difficult decision-making to agree scope for minimum launchable products without losing sight of overall business goals.
Support delivery teams with decisions that guide execution and steer delivery progress.
Coordinates customer testing and product launches and supports communications and training.
Anticipates changes in customer/user needs and adapts products and creates product retirement and transitioning plans where appropriate


About you


Experienced IT/systems project manager/product manager
Ideally 3+ year of experience in a product owner or similar role
Experience and proficiency in Agile tools like AZURE DevOps or JIRA
Experience of using agile methodologies such as Scrum – CSPO certification desirable or similar
Proven track record of delivering commercially viable products which improve customer experience


About Us

At Pavers we are passionate about providing comfort and happiness to our customers, and we make sure to employ people who are as passionate as we are. We always look for happy, confident, upbeat people, and we provide great jobs in a supportive family environment for them. We know that without our colleagues there is no business, and so the better we look after you, the better service you will provide our customers.

Pavers is a growing, highly profitable, independent family-run business with a strong balance sheet, employing over 1,800 people across our estate of circa 200 Stores, Head Office & Distribution Centre, and we remain acquisitive.

We were voted one of the Top 10 Employers in Retail in the UK in 2020 and were recognised as a 3* Employer with ‘World Class’ levels of workplace engagement by Best Companies in 2023. At Pavers we truly believe the talents, passion, and dedication of our employees are the reasons for our success. As of 2023 we are working towards obtaining menopause friendly status.

In 2021 we became the first major retailer to achieve Carbon Neutral status and have proudly maintained this standard ever since. Championing sustainability is at the heart of everything that we do, and we’re committed to changing the future of retail for the better acting in an environmentally and socially responsible manner.

Giving back is in our nature as a Business and in 2018 we established the Pavers Foundation, in the memory of our late founder, Catherine Paver. Since then, the Foundation has awarded grants for causes close to our colleagues’ hearts for; community, education, and areas of health, totalling more than £2m, growing year on year.

If this sounds like the kind of business you’d like to know more about, we’d love to hear from you - please apply today for the role of Product Manager!

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