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Help Desk Operative | Royal Cornwall Hospitals NHS Trust

Job details
Posting date: 15 April 2024
Salary: Not specified
Additional salary information: £22,383 pa pro rata
Hours: Full time
Closing date: 15 May 2024
Location: Truro, TR1 3LJ
Company: Royal Cornwall Hospitals NHS Trust
Job type: Permanent
Job reference: 6230173/156-6155374-A

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Summary


We want you to help us build and maintain the most modern, sustainable, progressive and forward thinking environments in which our healthcare professionals can deliver outstanding care for one and all. It’s what we have called ‘Building Brilliance’. Following significant investment in the Trust, we have developed outstanding plans for new developments which will push RCHT right to the forefront of modern hospital care.

So we are now investing in our Estates team in both strategic project management and in the day to day management of our maintenance and buildings. We are interested in hearing from highly motivated, hardworking and committed individuals with experience in their field of work, as well as people looking for a change in career direction.

This is a particularly exciting time to join the team as we undergo a period of significant growth, offering excellent opportunity for progression. We have a wide range of positions available at various levels including project managers, estates officers (mechanical and electrical), supervisors and assistants, so whatever your discipline, background and experience, come and take a look at how you can form part of our brilliant team.

Help Desk support for Estates Operations Team

Provide telephony, email and FM system communications

Provide face to face support to customers

Issuing of Trust Identification Badges

General administrative duties

Apply departmental quality system to all aspects of the work.

Apply departmental safety policies and procedures system to all aspects of the work.

Observe and apply the Specialty and Trust Health & Safety and Security policies.

Any task requested by management that is reasonable for the position and pay band

At Royal Cornwall Hospital NHS Trust (RCHT) we are committed to Building Brilliance for one and all, in line with our Trust Strategy, which includes providing progress and development for every one of our colleagues.

The Trust is an outstanding place to work, based within the beautiful county of Cornwall, which offers an outstanding quality of life and provides many opportunities for outdoor activities. Should you be applying for this role from outside Cornwall and are planning to re- locate, support can be offered with re-location costs, further details would be enclosed with any offers of employment

Sustainability is integral to the Trust achieving the NHS Net Zero target. All staff are therefore actively encouraged and supported to implement new ways of working within their field of expertise.

PLEASE NOTE: To view the full Job Description and Person Specification, please click the supporting document on the right-hand side. 

To be an employee of the NHS you need to successfully complete the following: 
• Identity Checks 
• Professional registration and qualification checks 
• Employment history and reference checks 
• Work health assessments 
• Criminal record check standards 
• Right to work checks

For further information please visit: 

https://www.nhsemployers.org/topics-networks/employment-standards-and-regulation 

Many of our staff work flexibly in many different ways. Please talk to us at interview about any flexible working arrangements you would prefer or require. While we may not be able to fully accommodate all requests, such requests will not be referenced during the interview scoring process, and we will fully consider and try to accommodate them for successful applicants.

We reserve the right to close this advert early, or when the allocated number of applications has been reached. Please submit your application at the earliest opportunity. 




This advert closes on Monday 29 Apr 2024

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