Patient Coordinator | University College London Hospitals NHS Foundation Trust
| Posting date: | 15 April 2024 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £27,948 - £29,468 per annum inclusive of HCAS |
| Hours: | Full time |
| Closing date: | 15 May 2024 |
| Location: | London, NW1 2BU |
| Company: | University College London Hospital |
| Job type: | Permanent |
| Job reference: | 6229379/309-UCLH-4245 |
Summary
We are looking for a full-time person who is an enthusiastic and professional communicator with excellent organisational skills and has experience working within a busy environment.
This is an exciting opportunity to work in an extremely busy area providing administrative support to the Nuclear Medicine admin team. The team requires a highly organised patient coordinator to support the admin team and provide a range of duties. You will be energetic, positive, hardworking and enthusiastic. An ability to work at pace, to multi-task and to prioritise work are key skills required for the post.
You will enjoy working with a range of tasks and you will possess outstanding interpersonal and communication skills. You will be computer-literate, conscientious and able to deal with confidential issues. You will also be required to have excellent customer service skills as well as an attractive attitude that can respond sympathetically and respectfully to patient queries.
NHS experience is essential.
Our Job Descriptions and Person Specifications outline both the details of the roles we are seeking to fill, together with the knowledge, skills, experience and qualifications required. Only those applicants who clearly demonstrate how they meet the requirements of the Person Specification will be shortlisted for this post.
This is a demanding and busy role and the successful candidate is required to be able to demonstrate the Trust values, and meet the responsibilities of the job description and person specification. You will need to deal with complex and sensitive information, have excellent verbal and written communication skills and a meticulous and flexible approach to work. You must be able to demonstrate the ability to establish and maintain effective working relationships.
IMPORTANT:
Please ensure you check your emails regularly as this is how we will communicate with you throughout the recruitment process.
Due to the high volumes of applications we receive for certain posts, we reserve the right to close any adverts before the published closing date once we have received a sufficient number of applications. Please note that if you have not heard from us within 3 weeks of the closing date of the advert to assume that you have not been shortlisted on this occasion.
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University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.
We provide first-class acute and specialist services across eight sites:
• University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)
• National Hospital for Neurology and Neurosurgery
• Royal National ENT and Eastman Dental Hospitals
• University College Hospital Grafton Way Building
• Royal London Hospital for Integrated Medicine
• University College Hospital Macmillan Cancer Centre
• The Hospital for Tropical Diseases
• University College Hospital at Westmoreland Street
We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women’s health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.
We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040.
For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.
Come and be a part of the best NHS trust in England to work for, according to our staff*
UCLH top trust to work at in England – for the second year running! : University College London Hospitals NHS Foundation Trust
*In the most recentNHS staff surveyUCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England – for the second year in a row.
UCLH top trust to work at in England – for the second year running! : University College London Hospitals NHS Foundation Trust.
Once again, UCLH has received the highest score of all general acute and acute/community NHS trusts in England for staff that would recommend us as a place to work.
At UCLH, we have a real ‘One Team’ ethos, and our values – safety, kindness, teamwork and improving, are central to the way we work. This is supported by our staff, who voted us as the #1 NHS Acute Trust to work for in the whole of England.
This advert closes on Monday 29 Apr 2024
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A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.