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Service Manager, Surgery Division | Barts Health NHS Trust

Job details
Posting date: 15 April 2024
Salary: Not specified
Additional salary information: £56,388 - £62,785 Per annum inc
Hours: Full time
Closing date: 15 May 2024
Location: London, E11 1NR
Company: Barts Health NHS Trust
Job type: Permanent
Job reference: 6229319/259-6229319WXH

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Summary


This Service Manager post is a key position within the Division’s management structure, responsible for providing day-to-day operational management and support, alongside delivering and development improvement projects for patients and staff.

You will be operationally responsible for the service portfolio as well as providing Service -wide leadership on specific issues. You will therefore have well-honed performance management skills coupled with an understanding and appreciation of complex clinical pathways. You will also head up a range of service development initiatives directly as well as working with and through your teams, colleagues and peers to deliver service improvement projects associated with services under your portfolio.

Reporting into the Associate General Manager for the division and working closely with the clinical director, named clinical leads and senior nurses you will ensure we deliver high quality services, provide an excellent experience for our patients and meet our regulatory and operational performance targets.

The successful candidate will need to demonstrate:
• Recent experience of leading a multi-disciplinary team;
• Extensive knowledge of operational management;
• A track record of delivering successful service improvement;
• Robust budget management skills; and
• A positive, engaging and driven character

This is an excellent opportunity in a high profile organisation providing stretch, development and challenge for the successful candidate.

The Service Manager is a key management role and is responsible for the operational delivery of all aspects of the service areas across the Whipps Cross Site, Key aims are:
• Provide timely, efficient and effective operational service management support for all specialities within surgery, assisting the Clinical Director, Lead Clinicians and General Manager to ensure that these services are responsive, innovative and provided to the highest possible clinical and performance standards.
• Take forward agreed projects to improve service delivery and patient experience in key areas.
• Lead on ensuring that all performance/quality targets are met.
• Problem solve as appropriate, and develop and implement lasting solutions in conjunction with clinical colleagues. To be a key member of the Division’s Tier 3 Management Team, taking full responsibility for actions and for keeping other team members fully informed at all times

The post holder will manage a team within the Division.

Barts Health is one of the largest NHS trusts in the country, and one of Britain’s leading healthcare providers.

The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.

Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which ourWeCarevalues and behaviours are visible to all and guide us in how we work together.

We strive to live by ourWeCarevalues and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.

We particularly welcome applications from Black, Asian and minority ethnic candidates as they are underrepresented within Barts Health at this band.

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledgerequired. For both documents, please view the attachment/s below.


This advert closes on Monday 29 Apr 2024

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