Access to Health Clerk | Hampshire Hospitals NHS Foundation Trust
| Posting date: | 15 April 2024 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £22,383 PA |
| Hours: | Full time |
| Closing date: | 15 May 2024 |
| Location: | Basingstoke, RG24 9NA |
| Company: | Hampshire Hospitals NHS Foundation Trust |
| Job type: | Contract |
| Job reference: | 6211072/251-FCSS1072 |
Summary
The Access to Health Records Department is responsible for responding to subject access requests (SARs) from patients, solicitors, Police, and other agencies requiring copies of patients’ health care records in a timely manner in line with the Trust’s Health Records Policy and the General Data Protection Regulations (GDPR) 2018.
The post holder will work as part of a small team, under the supervision and management of the Health Records admin Manager, ensuring all enquiries are responded to by maintaining a central electronic record of requests, accurately accessing and providing copies of health records in a selection of medium (e.g. paper copies / digital files) ready for dispatch, and communicating with requestors by telephone and/or email.
• To ensue accurate downloading of digital records if required in electronic format from the applications available to the Band 2
• To assist the Access to Health Officer by date stamping all requests received by post and completing the front sheet before passing to the Officer for checking before inputting on the portal.
• Updating Portal following an action on each SAR
• Completing and date stamping private insurance forms and pass to Officer for signature.
• To take phone calls and assist colleagues and members of the public with their enquiries regarding matters relating to Access to Health.
• Checking documents to ensure only data relating to the patient whose notes have been requested is released to the requester.
• Collect and deliver the post to the post room daily.
Check portal daily ensuring all requests have been allocated in a timely manner
Our vision is to provide outstanding care for every patient. Patient care is at the heart of what we do at our three sites: Basingstoke and North Hampshire Hospital, Royal Hampshire County Hospital in Winchester and Andover War Memorial Hospital. Hampshire Hospitals NHS Foundation Trust provides medical and surgical services to a population of approximately 600,000 people across Hampshire and parts of West Berkshire.
Our cultural ambition is to have a culture that places people at the heart of all we do, where we all belong, and where learning, improvement and excellence thrive.
We provide specialist services to people across the UK and internationally. We are one of only two centres in the UK treating pseudomyxoma peritonei (a rare form of abdominal cancer) and we are leaders in the field of tertiary liver cancer and colorectal cancer.
The trust employs more than 9,000 staff and has a turnover of over £500 million a year. As a Foundation Trust, we are directly accountable to our members through the governors. The Council of Governors represent the interests of their constituencies and influence the future plans of the Foundation Trust.
Further information on this vacancy can be found within the Job description and person specification documents.
This advert closes on Thursday 25 Apr 2024
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