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Team Manager Sensory Team
| Posting date: | 15 April 2024 |
|---|---|
| Salary: | £44,428 to £48,474 per year |
| Additional salary information: | £44428 - £48474 a year |
| Hours: | Full time |
| Closing date: | 25 April 2024 |
| Location: | Northallerton, DL7 8AE |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | F0025-24-0015 |
Summary
Job Context Sensory Team operates on a countywide basis. The team delivers a range of assessment, rehabilitation, and support services to people with sensory needs, including D/deaf people, people with visual impairment and people with a dual sensory loss. The team operates with a mix of Social Workers, Rehabilitation specialists and Communicator Guides. The team also works closely with colleagues in the Prevention & Access team, who support people with sensory needs with equipment and prevention services. The Sensory Team will co-ordinate safeguarding concerns with people whose primary needs are related to a sensory impairment. Enhanced DBS clearance is required. This role involves spoken communications, so a confident use of English language is required. Services in the Discharge Hub, Community Social Care and Occupational Therapy Teams will operate over 7 days, 8.00am-8.00pm Monday to Sunday. The specific requirements regarding operational working hours will be determined by service and operational team requirements, on a local basis. Therefore, you will be expected to work on a weekend and extended hours, subject to service needs, on a rota basis. Manage specific portfolios and have responsibility for developing and disseminating specialist practice, process and performance knowledge and skills to staff within the team and provide specialist advice. Ensure the effective delivery of asset and strength-based approaches to assessment and review, care management and reablement services for adults with care and support needs and carers within the service area. Ensure the proactive and positive management of risk with adults with care and support needs and carers. Ensure that eligibility criteria for social care is applied fairly and consistently across the service area. Ensure that appropriate information, advice, and guidance is available to adults with care and support needs, carers and those adults who do not meet the eligibility criteria to prevent, reduce and delay future needs in the service area. Work proactively to enable care and support staff within the service area to develop innovative and creative solutions to meet adults, adults with care and support needs, and carers outcomes and wellbeing. Proactively work towards embedding personalisation into practice within the service area including but not limited to individual budgets, direct payments, self-assessment, and self-directed care. Allocate work, provide professional supervision and development to ensure appropriate values, standards, and competence are maintained. Ensure that practice encompasses the principles of recovery and supports adults with care and support needs and their carers to maximise their independence. Ensure the implementation of multi-agency safeguarding policy and operational guidance in the service area and will manage and co-ordinate safeguarding cases in accordance with multi-agency policy, Making Safeguarding Personal and operational guidance. Report any significant concerns, complaints, or legal issues to the line manager. Be aware of any legal issues within the service area requiring advice from legal services. Work with the team to ensure that: The independence and safety of adults with care and support needs and their careers in North Yorkshire is maximised. Assessments of need are undertaken with adult with carer and support needs and their carers using the Directorates procedures Appropriate solutions are developed to meet the adult with care and support needs or carers preferred outcomes within specified resources Clear, concise, and timely records of cases, care packages and actions are maintained in line with the Directorates policies and systems for file maintenance. Ensure that solutions and support have considered all appropriate funding streams and the financial resources of adults with care and support needs and their carers have been maximised. Work with the line manager to contribute to the development of local resources to maximise community inclusion. Liaising with local, universal, and other services to promote peoples access to them. Participate in training, developmental and project activity including multi-disciplinary and multi-agency activity as agreed with the line manager. As agreed with the line manager, represent the Directorate in court proceedings and with other agencies as required. Ensure that the resources of the locality are used in a planned way in order to maintain an efficient and cost-effective service which takes full account of both changing needs and resource availability. Provide professional support and advice to adults with care and support needs and their carers on how their needs could be partly or wholly met by access to universal and other non-care services. Deputise for the line manager as required within the Service Area, the Business Unit or wider Directorate As agreed with the line manager, represent the Directorate at appropriate intra and inter agency meetings, promoting, liaising, consulting, and engaging with adults with care and support needs, carers, and partners from the independent and voluntary sector. Contribute to the modernisation and development of the workforce. Contribute to the analysis of all community needs across the Locality. Contribute to working towards integration with health partners Job Purpose The core focus of this job is to support the Service Manager in the delivery of services, through the supervision of staff, responsibility for delegated aspects of budget management and contributing to practice and performance improvement. To manage specific portfolios and will have responsibility for developing and disseminating specialist practice, process and performance knowledge and skills to staff within the team and will provide specialist advice. Operational Management Provide effective leadership, advice, and support to other staff in relation to the service area. Provide supervision and management oversight to staff within the team, undertaking the allocation of workload, monitor performance and resolve workload issues as they arise Provide appropriate challenge to the decisions of other staff within the team to retain a focus on performance and objectives. Deliver project, training and development activity as required, including multi-disciplinary and multi-agency activities. Deliver targets as set down in the service and team plans. Ensure applicable risk assessments/moving and handling plans are completed, as appropriate Resource Management Carry out people management processes such as recruitment, development, and absence management, setting targets, providing feedback on performance, and effectively addressing development and learning issues. Undertake professional monthly supervision of staff as well as annual staff appraisals, ensuring that all team members are appropriately appraised and supervised. Ensure effective and robust financial management systems are in place and adhered to, in order to deliver against budget. In the line managers absence make critical decisions regarding financial resources and people management. Support the line manager in delivering transformational change, through effective modelling of positive behaviours and delivering innovative solutions to service delivery and development. Deliver high standards of performance against agreed indicators. Ensure value for money and efficiency targets are met Partnerships Liaise with statutory and voluntary agencies and work within a broad range of services. Represent the team/service at intra and inter agency meetings. Effectively promote your role in sustaining good relationships across agencies. Strategic Management Act as a recognised expert within a specialist field. E.g., Occupational Therapy or Social Work within adult services Develop and implement policies and procedures at team level. Contribute to the development of practice and policy within the team and across the service. Contribute to the annual business planning process and to service planning including the identification and achievement of team objectives. Communications Communicate effectively with other practitioners and professionals to ensure required outcomes are achieved. To represent North Yorkshire Council as required with internal and external customers. Respond and contribute to complaints and concerns within agreed timescales Systems and Information Use of appropriate databases and systems to ensure effective delivery of the service and, as appropriate, to quality assure the work of other professional and support staff. Effectively evidence management oversight of critical decisions and practice. Encourage the team to share information and best practice. Ensure service information is available to service users, their families, and the general public as appropriate. Safeguarding To be committed to safeguarding and promote the welfare of children, young people and adults, raising concerns as appropriate.