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Team Manager for Home Enteral Nutrition (HEN) Services

Job details
Posting date: 12 April 2024
Salary: £56,388.00 to £62,785.00 per year
Additional salary information: £56388.00 - £62785.00 a year
Hours: Full time
Closing date: 05 May 2024
Location: Greenwich, SE18 3RZ
Company: NHS Jobs
Job type: Permanent
Job reference: C9277-24-0644

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Summary

Provide direct line management and operational support to a team of highly specialist, qualified dietitians, and dietetic assistants. To provide an efficient and high-quality dietetic service for patients and lead a team of staff who work across one or more specialist clinical areas. To provide a clinical dietetic service to HEN patients including tube care. To plan and prioritise the workload and assist less senior staff to organise their caseload within the specialist areas. To undertake a comprehensive assessment of patients including those with diverse or complex presentations/multi-pathologies in order to identify their problems and needs and ensure that patient's medical, biochemical, pharmacological, psychological, social environmental and cultural factors are taken into account. To communicate effectively with a range of health and care staff working in tertiary, secondary and primary care along with patients and carers, to support the ability of patients to remain safely in their home. To be responsible for recruitment and selection, appraisals, formulation of personal development plans, attendance monitoring and recording. To provide expert advice, teaching and training to other members of the MDT as appropriate, both internal and external to the Trust To manage staff within the adult malnutrition dietetic team, including recruitment, supervision, appraisal, performance, CPD and performance of team members. To collaborate and communicate service-related information and changes to senior managers, staff and external agencies within the boundaries of where Oxleas provide services. At times may require negotiation, persuasiveness, motivational and reassurance skills. To work as a provider of HEN within the Southeast London health system exploring potential opportunities for service development and preparing bids for funding by compiling in partnership business plans. This may require balancing a number of different and often competing interests and presenting complex facts and statistics. To ensure the teams involvement in developing business cases in developing specialist care for tube fed patients in the community. To demonstrate to commissioners and provider services that the service is fit for purpose by writing service line reviews and give formal presentations to senior manager and stakeholders To be responsible for implementing accurate systems of data collection and analysis which demonstrate the full range of the HEN service activity. This would also be undertaken alongside the operational manager through audit and quality improvement projects. To explore possible contentious issues such as piloting new models for the service by extending traditional professional boundaries. To be responsible for developing and implementing a HEN Patient Involvement strategy in line with local and national initiatives, to ensure the needs of service users drive service development. To act as a local resource for HEN services using expertise to advise on innovative service design and implementation of a multi-disciplinary, specialist team. To manage poor/under performance in the team, patient complaints and report incidents To co-ordinate staff requests for training, identifying training needs from personal development plans, and supporting staff to access training and clinical supervision. To challenge staff to evaluate their work and explore different ways of working to ensure staff resources are used efficiently. To encourage professional autonomy whilst ensuring the team work together in the best interest of the patients and service delivery. To collaborate with higher education centres to support the clinical placements for students. To plan and lead the annual team away day to ensure staff involvement when evaluating the current service, setting service objectives and planning projects in line with national and trust policy and priorities. Promote the Dietetic Service within the Trust and with external agencies. To actively support staffs wellbeing by signposting to central resources. To ensure there is a structured programme of HEN training for healthcare professionals to compliment training from enteral feeding company staff

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