Deputy Manager
| Posting date: | 12 April 2024 |
|---|---|
| Salary: | £32,000 to £33,000 per year |
| Hours: | Full time |
| Closing date: | 12 May 2024 |
| Location: | PR9 0NS |
| Remote working: | On-site only |
| Company: | Alcedo Care |
| Job type: | Permanent |
| Job reference: | 802203781-463581 |
Summary
Fancy working for the Number 1 rated Homecare Company in the UK? Want to a join a fantastic team and help make a positive difference to our clients within the local community? Due to operational growth, we are now looking for a Deputy Care Manager to join our team.
We are looking for a Deputy Care Manager who will be supporting our Registered Manager in administration and management of business controls, while following the business model to ensure a smooth operation of service delivery on a daily basis.
You will be assisting with effective recruitment of Care workers, ensuring recruitment compliance is maintained at all times, including application form, DBS checks, references checks etc. You will be assisting with the planning, organisation and control of the branches operations to ensure that suitable staff are providded to deliver the appropriate standards of services as defined by CQC, in conjuction with our ethics, values and mission. You will be assisting with overseeing appropriate communication and ensuring marketing is applied to supper new interest in the services the branch provides to potential and existing customers, their families and or advocates, and all professionals, to encourage continued development of the customer base. You will be assisting with assessing the potential for the development of new markets, i.e home care, supported living, live-in care etc. You will be carring out clerical activites in respect of the day-to-day running of the branch, assiting with the implementation and effective operation of emergency on call roster, monitoring workforce and evaluate performance, assist with the implementation and evaluation of the orientation and induction of new employees aswel as creating and evaluating care plans of our current and new customers.
You must uphold the good reputation of Alcedo Care as a quality provider of care services to all our clients which includes domicilary care, children care, complex physical and complex mental health care just to name a few.
Person specification
Essential
- Ability to communicate effectively, both verbally and in writing
- Ability to use own initiative being creative and good problem-solving skills, ability to self-motivate, multitask and manage own workload
- Pay attention to detail and have good organisational and time management skills
- Ability to liaise professionally within a business setting where engagement across all levels is required
- Competent IT user with knowledge of Microsoft Word, Excel and Outlook
- The ability to lead and develop the service
- Effective administrative skills
- Resilient in nature and confident with challenging situations
- Ability to establish and maintain effective working relationships
- Ability to prepare reports as required
- Ability to deliver high standards of care and provide excellent customer service
- A full driving license and use of a vehicle
- Ability to remain calm and to work under pressure to tight deadlines showing drive, motivation and enthusiasm
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Desirable
- Previous experience of working in a similar environment
- Experience of working in a similar role
- Experience of care coordinating within the Home Care Profession
- Experience in training
- Professional Qualification in Health and Social Care Leadership at level 4 or above and demonstrable experience of working successfully within the sector
If you would like further information regarding this role, please call Lucy Deighton, Operations Managaer on 07508428562.
Proud member of the Disability Confident employer scheme