Safety & Security Team Member
| Posting date: | 11 April 2024 |
|---|---|
| Hours: | Full time |
| Closing date: | 11 May 2024 |
| Location: | London, Greater London, W1H 7EH |
| Company: | GLH Hotels |
| Job type: | Permanent |
| Job reference: | 3609207 |
Summary
Safety & Security Team Member
Contract Type - Permanent
39 hours per week
Employment Type - Full Time
The 4 star Thistle Marble Arch, located just off Oxford Street and a short walk from the West End and Hyde Park is the latest addition to Thistle Hotels. With 692 stylish and spacious bedrooms, the latest technology and 13 meeting rooms, join an exciting and vibrant team to help deliver an excellent guest experience.
The Role
Are you a security professional who can take responsibility for the safety and security of our property, team members and guests and build valuable stakeholder relationships while always maintaining a clear focus on delivering exceptional customer service? Carrying out floor walks, investigating, documenting and dealing with any queries or incidents, your calm and professional manner will help ensure the very best of guest experiences.
What we look for
* Passionate about delivering the highest levels of service with a desire to learn, work hard and progress.
* Comfortable in a front-line role facing the public
* Empathetic and able to build relationships.
* An open personality who is relaxed and natural in their interactions.
* Accurate with good attention to detail.
* Demonstrable desire to pursue a hospitality career.
* Able to work effectively as part of a team.
* Previous experience in a fast paced service environment.
* Previous experience in a retail or hospitality Security focussed role
* SIA Licensed First Aider
* Vigilant at all times, with a good attention to detail
What's in it for you?
* Great development opportunities
* Discounted rates on hotel rooms, food and drink across the Clermont Hotel Group
* Interest free season ticket loans (conditions apply)
* Access to a 24/7 Employee Assistance Program
* Pension and Healthcare Schemes
* Wagestream - get access to earned salary before payday
* Paid volunteering days
* Generous recommend a friend scheme
* Apprenticeships and accredited qualifications up to Level 7 (Master's Degree equivalent)
* Access to discounts and cashback through a huge range of retailers and service providers via our online benefits portal
* Great Recognition program
* ...and many more!