Team Leader (Centra) - Regional
| Posting date: | 11 April 2024 |
|---|---|
| Salary: | £13.18 per hour |
| Additional salary information: | per hour PAYE |
| Hours: | Full time |
| Closing date: | 10 May 2024 |
| Location: | TOMBRIDGE, TN9 1DS |
| Company: | Triumph Consultants Ltd |
| Job type: | Temporary |
| Job reference: | CLA TCL 0008 BFB3 / 1 |
Summary
What's involved with this role:
Temporary Team Leader (Centra) - Regional
Reference no: CLA TCL 0008 BFB3 / 1
Pay Rate: £13.18 per hour PAYE
37 Monday – Friday, normal working hours
This opening assignment is for 3 months
City: TOMBRIDGE
Enhanced DBS disclosure required
Lead by example coaching, motivating and assisting the team to deliver support services of exceptional quality which meet the needs of individual customers and stakeholders whilst exceeding performance targets. Deputise in the absence of the Project Manager to ensure continuous delivery in all aspects of the service.
Key Responsibilities:
Support the Project Manager to ensure the terms of commissioned contracts and service specifications are met.
Take day to day responsibility for appropriate support hours being delivered to customers in both accommodation and community services. And that these are recorded and evidenced in line with commissioning requirements.
Ensure team rotas are effectively managed and adequate cover is provided for all accommodation schemes and community services.
Manage and monitor an efficient, timely and fair referrals process.
Establish and maintain a wide range of effective, professional relationships with local relevant agencies and stakeholders.
Support the team to carry out appropriate customer needs and risk assessments and develop customer centred support plans.
Support the team to maintain and regularly review support plans, risk assessments and risk management plans.
Promote a positive, ‘can-do’ customer-focused culture in the team.
Encourage, enable and support the facilitation of customer involvement as well as offering opportunities for customers to help shape the services we provide.
Develop and maintain your own appropriate professional relationships with customers. Lead by example and monitor team behaviours to ensure robust professional boundaries and high standards of work practice are maintained.
NB: Please feel free to apply to us direct via jobs@tclrec.com by quoting the job reference and job title exactly.
To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF
If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than entertaining umbrella pay terms, we do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity.
Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.
Other “Essential Requirements” – Please check to ensure that your CV addresses the following items:
Unless the DBS requirement stated above is for a Basic Disclosure, your DBS must be either through us or be accompanied by a subscription to the DBS updating service.
**Qualification details and any other experience/skills relevant to the job role to help support your application (and help us to help you!) – please give full details within your CV document.
Knowledge:
Knowledge of Safeguarding Adults and Children
Knowledge & experience of support planning, risk assessments and risk management
Knowledge and respect for individual cultural and ethnic needs
Good knowledge of the welfare benefits system
An understanding of Health & Safety and its application
Experience:
Practical experience of delivering front line services to a high standard and providing support services to vulnerable people.
Experience of working with vulnerable people and an excellent understanding of the problems they face
Skills & Abilities:
Good written and verbal communication skills
Ability to quickly learn new systems
Ability to be self-motivating and to prioritise workload along with good organisational skills and demonstrable ability to stay calm under pressure and in emergency situations
I.T. literate and competent in the use of Microsoft Outlook, Microsoft Word, iplanit, Orchard housing, dream24 and general file management.
ALD
1
Job Ref: CLA TCL 0008 BFB3 / 1
Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.
Please do try to resist contacting us with requests for progress updates.
We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.
Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.
Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.