Administrator
| Posting date: | 10 April 2024 |
|---|---|
| Salary: | £18,600.00 to £22,000.00 per year |
| Additional salary information: | £18600.00 - £22000.00 a year |
| Hours: | Full time |
| Closing date: | 06 May 2024 |
| Location: | Gateshead, NE10 9SB |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | U0102-24-0002 |
Summary
Administrator Organisation and Introduction Tyneside Surgical Services is an independent provider who treats a wide range of specialities. Established in 2007, the company has continued to grow and is now developing a day-case facility within the Team valley site in Gateshead. The new facility will comprise of a theatre, a day-case unit, endoscopy, outpatient clinic facility as well as having a MRI suite with access to ultrasound scanning We are seeking a highly motivated and dynamic individual with excellent communication skills to provide administrative support services across a range of clinical services. Job Purpose To manage all clinical correspondence from a range of clinical specialities and communicate with a wide variety of stakeholders. To co-ordinate the availability and provision of medical and practitioner staff to support patient activity. To co-ordinate and be accountable for the flow of patients throughout the 18 week referral to treatment period for elective care. To manage the administration of pre-assessment appointments, admission, discharge and the follow up process. To type ad-hoc clinical correspondence for TSS consultant activity. To safely manage patient information in line with information governance and NHS patient confidentiality. Primary duties and areas of responsibility Co-ordinate the availability and the provision of consultant surgeons and clinical support staff to facilitate care delivery for outpatient and operative care. Communicate with clinical staff and hospital operation staff to coordinate the patient journey from first referral to discharge. Support the process when required in relation to the investigation and clinical incidents, and complaints in accordance with policies. Develop and maintain effective channels of communication with colleagues, Consultant Surgeons, Nurse Practitioners, administrators, and the senior management team. Ensure timely, accurate and clear communication is delivered to patients in regards to their pathway of care. Manage the patient process from commencement to final appointment in line with patient pathways to meet diagnostic and waiting time targets. Skill set required Sound experience of implementing administrative processes with an eye for detail Ability to learn the management of the 18 week pathways and waiting time targets Ability to adapt to hospital processes, particularly in relation to waiting lists, theatres and outpatients Ability to multitask and prioritise a mixed workload effectively and work in a methodical manner Ability to be quickly competent in the use of various computer systems/applications Capable of working alone or as part of a team and with minimal supervision Manage and maintain professional staff relationships with all members of the multidisciplinary team. Complete tasks against short time frames and in the required format Be able to prioritise workload without direct supervision. Good key board skills, a sound grasp of information technology and the ability to learn new systems Experience Previous administrative experience, within the healthcare environment Good key board skills, a sound grasp of information technology and the ability to learn new systems Experience of working independently. Experience of working to strict deadlines Knowledge of IT packages and their application is essential.