Deputy Service Manager - Respiratory | Nottingham University Hospitals NHS Trust
| Posting date: | 10 April 2024 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £28,407 - £34,581 Per Annum |
| Hours: | Part time |
| Closing date: | 10 May 2024 |
| Location: | Nottingham, NG5 1PB |
| Company: | Nottingham University Hospitals NHS Trusts |
| Job type: | Permanent |
| Job reference: | 6062262/164-6062262 |
Summary
Respiratory is a fast paced and ever growing service that requires the support of a full-time Deputy Service Manager on a secondment basis. This post will not just involve line management of staff but service support and improvement.
Experience of waiting list coordinator or managing large caseloads would be advantageous.
We need someone who can be flexible to move with the needs of the service and lead the team in a positive and enthusiastic way. The opportunities that lay ahead for Respiratory in terms of what our service can offer to our patients is what makes this Deputy Service Manager post so exciting for someone who is passionate about making a difference and improving access to healthcare to all.
Working with a vision of “delivering excellence in all we do” the post holder will work with the Service Manager, Associate Speciality General Manager, Specialty General Manager and wider team as required to deliver services in line with the specialities strategic vision.
In addition to the below summary you need to familiarize yourself with full Job Description and Person Specification documents attached to this advert.
Responsibilities will include staff line management, delivery of national access targets and project goals, management of department databases and development of staff and processes for current and future strategic directions of our services.
The post holder will develop, introduce and maintain systems and processes to guarantee the delivery
of activity, performance targets and improving patient experience
Develop and review plans to achieve patient access targets at service level. Ensure that the administrative systems and processes support the development and
implementation of service plans.
Where identified communicate and implement process changes in services to clinical and
admin/clerical staff.
Using activity information, actively manage demand and capacity of the service.
To manage and monitor changes to the administrative systems of the service, e.g. Referrals.
Understand variances against the planned activity of the service, e.g. cancellations, DNAs etc.,
and assist in the development of plans to make improvements.
Responsible for providing continuous updates for the Trusts weekly PTL Meeting.
Communicate effectively with all clinical and Non-Clinical staff to ensure that local and national
targets are achieved.
Nottingham University Hospitals (NUH) was established in 2006 and we are one of the biggest and busiest NHS Trusts in the country and provide services to over 2.5 million residents of Nottingham.
NUH are, by any measure, a large, complex, person-centred organisation. With over 17,000 employees from a wide range of professional backgrounds, they are one of the region’s largest employers.
Nottingham University Hospitals NHS Trust have various staff benefits. Some of the benefits of working for NUH include;
Access to the Staff Wellbeing programme including our 24hour staff advice and emotional support service, financial advice service, a staff physiotherapy service and staff support networks
Access to Spiritual and Pastoral Care Services
Salary sacrifice schemes
Cycle to work and travel passes
NHS discounts
Flexible working
Details of these and other benefits can be found on our intranet pages which you will have access when you commence with Team NUH.
Within Respiratory Medicine itself we are a diverse team and are keen to promote diversity and equality, so we encourage applications from people with diverse backgrounds. This post is great opportunity to provide a springboard for future career aspirations.
A positive, supportive and compassionate attitude towards leadership is essential.
Please review the attached Job Description and Person Specification.
Working as part of the wider specialty leadership team, the key requirement of the job will be to monitor and ensure delivery of key performance targets ( 18 week targets ,turnaround times, A&G and waiting lists)to provide support to the Service Manager, Associate Speciality Manager, Specialty General Manager, and Head of Service, provide a patient focused administration service to hospital outpatients, day case and elective patients and provide line management to administrative staff primarily at City Hospital however cross-site working may be required. The post holder is also expected to assist and lead in the formulation and implementation of Service policies, projects and strategies through the efficient use of resources. The post holder will evaluate and develop processes and systems to ensure a caring, quality service is provided for patients and support the achievement of local and national patient access and activity targets.
This advert closes on Sunday 21 Apr 2024