Care Coordinator Adminstrator
| Posting date: | 10 April 2024 |
|---|---|
| Hours: | Full time |
| Closing date: | 10 May 2024 |
| Location: | Colchester, Essex |
| Company: | Concur Recruiters ltd |
| Job type: | Contract |
| Job reference: | ConcurAdmin 203 |
Summary
Colchester Essex
From £15,000 to £18,000 per annum
Concur Recruiters Ltd Colchester
Permanent
Job Title
Care Administrator
The role holder will be a detail orientated individual who is passionate about delivering the highest standard of administration support. With excellent administration and organisational skills they will be providing valuable help and support throughout the office. An added bonus would to be able to support with any emergency care visits when required, full training would be provided.
Who are We and What We Do.
Concur Recruiters ltd is a local and well regarded company established over 3 years ago providing high quality care and support at home for the people in the Essex Areas now seeking to expand into other Counties.
We provide individualised packages of care to support and enable people to maintain their independence and enjoyment of being in their own home.
Concur Recruiters is currently going through CQC Registration in order to provide Home care services / Personal Care to the population of Essex and nearby Home Counties.
Job Summary
The position will be based at the Company’s Colchester office.
· 08:30am to 5:30pm, Monday to Friday
1.Main responsibilities
1.1 Provide administrative support to the office
1.2 Maintain and produce accurate and effective records
1.3 Provide clerical support as appropriate including diary management, photocopying, filing, typing letters and maintaining personal records
1.4 Provide a focal point for visitors promoting a positive image and customer service approach
1.5 Answer and deal with all telephone and face to face enquiries in a professional manner
1.6 Ensure Service User and Support Worker files are kept up-to-date and all the relevant information changes implemented
1.7 Collating information and undertaking research as and when required
1.8 Providing recruitment support to the office (if required) including pre-screening, arranging interviews, applying for references and applying for DBS
1.9 Providing electronic call monitoring support (if required) and responding accurately to any alerts to ensure that care calls are delivered in a timely manner
1.Managing stakeholders and their requirements
1.1 To communicate on a regular basis with your peer group
1.2Be involved with and attend meetings
1.3 Provide support to other office staff as required
2.Occasionally, you may be required to
4.3 Undertake other duties as requested by your Line Manager such as delivering care visits in an emergency etc.
Desirable skills
·Entry level experience in an administration role within a service delivery/customer service environment
·Strong organisational skills and adaptable working in a fast-paced environment
·Excellent attention to detail
·Ability to manage and prioritise workloads
·Confident using own initiative to respond to situations and problem solve
·High standard of verbal and written communication skills
·Ability to manage your own time to achieve tight deadlines
·Proficiency in using Outlook, Word and Excel
Desirable skills | qualifications
·Working knowledge of Domiciliary Care
·Recruitment knowledge and experience (if required)
·Electronic call monitoring experience (if required)
Behavioural competencies
·Planning and Organising
·Governance and Quality
·Communicating Effectively
·Customer Service
·People Skills
·Self-Development
Salary and Benefits:
· Salary is competitive but subject to experience
· Get some well-deserved rest with 20 days holiday + bank holidays
Proof of eligibility to work in the UK and DBS check is a condition of this role.
It is important to us, and our customers that we recruit people of all backgrounds, cultures and ages.
Benefits:
Referral programme
Schedule:
8 hour shift
Monday to Friday
Education:
4 GCSE's or equivalent garde 4-7 (preferred)
Experience:
Administrative at junior level would be an advantage