Customer Service
| Posting date: | 10 April 2024 |
|---|---|
| Salary: | £20,000 to £30,000 per year |
| Hours: | Full time |
| Closing date: | 10 May 2024 |
| Location: | London |
| Company: | Gradbay Ltd |
| Job type: | Permanent |
| Job reference: |
Summary
Customer Service
No Experience Required - Full Training Provided
£20,000 - £30,000 + free gym + free lunch + private medical insurance and more
This is an exciting opportunity for the right candidate to join our London Office, in our Customer Services department (Traffic Section). If you are looking for a career within a well-established international company then this maybe the job for you.
Previous experience in Shipping is not required, as on the job training will be given. In addition, there will be opportunities to progress within the company as well as develop your career in the shipping industry.
Customer services –Traffic Objective:
Provide an efficient and friendly customer service
Ensure accurate and timely production of Export bookings Duties may include some of the following:
Working as part of the Customer Service Department, Traffic Section team to ensure the efficient, accurate and timely production of Export booking matters
Take bookings – Input booking in system
Haulage – Input booking and check with Logistics Intermodal Section for equipment/haulage availability
Extra Charges – Advise customers of any additional charges incurred (e.g. vehicle detention or wasted costs)
Invoice – Invoice customer for extra charges and chase payment for non-credit customers
Damaged container – liaise with customer if container damaged at load site
Car shipments – Provide V5 to the police for checking
Web bookings – Assist customers with web booking queries
Customer Helpline - Handling customer’s queries regarding export matters
Requirements for the position
Must have legal right to work within UK, without sponsorship
Good IT, organization and communication skills
Experience of a shipping/logistics or customer service within office environment will be an advantage
To be honest, responsible and punctual, to be able to work on your own initiative as well as to be a great team worker
To have a good and positive attitude
Company benefits:
Free lunch
On-site gym
Personal Accident Insurance
Private Medical Insurance
Option of 1 day per week working from home
My client will only interview candidates who can provide evidence of their highest level of education - please only apply if you have a copy of your document.
They are looking to interview ASAP - please apply via advert
No Experience Required - Full Training Provided
£20,000 - £30,000 + free gym + free lunch + private medical insurance and more
This is an exciting opportunity for the right candidate to join our London Office, in our Customer Services department (Traffic Section). If you are looking for a career within a well-established international company then this maybe the job for you.
Previous experience in Shipping is not required, as on the job training will be given. In addition, there will be opportunities to progress within the company as well as develop your career in the shipping industry.
Customer services –Traffic Objective:
Provide an efficient and friendly customer service
Ensure accurate and timely production of Export bookings Duties may include some of the following:
Working as part of the Customer Service Department, Traffic Section team to ensure the efficient, accurate and timely production of Export booking matters
Take bookings – Input booking in system
Haulage – Input booking and check with Logistics Intermodal Section for equipment/haulage availability
Extra Charges – Advise customers of any additional charges incurred (e.g. vehicle detention or wasted costs)
Invoice – Invoice customer for extra charges and chase payment for non-credit customers
Damaged container – liaise with customer if container damaged at load site
Car shipments – Provide V5 to the police for checking
Web bookings – Assist customers with web booking queries
Customer Helpline - Handling customer’s queries regarding export matters
Requirements for the position
Must have legal right to work within UK, without sponsorship
Good IT, organization and communication skills
Experience of a shipping/logistics or customer service within office environment will be an advantage
To be honest, responsible and punctual, to be able to work on your own initiative as well as to be a great team worker
To have a good and positive attitude
Company benefits:
Free lunch
On-site gym
Personal Accident Insurance
Private Medical Insurance
Option of 1 day per week working from home
My client will only interview candidates who can provide evidence of their highest level of education - please only apply if you have a copy of your document.
They are looking to interview ASAP - please apply via advert