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CUSTOMER SERVICE MANAGERS AND SUPERVISORS

Job details
Posting date: 17 April 2024
Salary: £37,800 per year
Hours: Full time
Closing date: 17 May 2024
Location: E1 6RF
Remote working: On-site only
Company: MAHDIA LTD
Job type: Permanent
Job reference:

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Summary

Job description;

Group plan, organise and co-ordinate resources necessary for receiving and dealing with the responses, complaints or further requirements of purchasers and users of a product or service, and supervise customer service occupations.

Entry requirements of this job: There are no pre-set entry requirements. However, must be fluent speaker in Bangla, Sylhety, Hindi, Urdu and English. Must be good Micrsosft Word and Excell. Basic book keeping skill is essential.

Tasks required by this job include:

develops and implements policies and procedures to deal effectively with customer requirements and complaints;
co-ordinates and controls the work of those within customer services departments;
discusses customer responses with other managers with a view to improving the product or service provided;

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