Compliance & Training Manager - Transport Services
| Posting date: | 10 April 2024 |
|---|---|
| Salary: | £26.90 per hour |
| Additional salary information: | per hour PAYE |
| Hours: | Full time |
| Closing date: | 09 May 2024 |
| Location: | EALING, LONDON, W5 2HL |
| Company: | Triumph Consultants Ltd |
| Job type: | Temporary |
| Job reference: | Ealing 7554-1 |
Summary
What's involved with this role:
Interim Compliance & Training Manager - Transport Services
Reference no: Ealing 7554-1
Pay Rate: £26.90 per hour PAYE
35 Monday – Friday, normal working hours
This opening assignment is for 3 months
City: EALING, LONDON
Oversee all aspects of Compliance, Training and Quality Management of the delivery of the All-Age Passenger Transport services for children and adults with additional needs and disabilities. Ensure the efficient operation of travel assistance to children and adults by ensuring all involved with the service receive the training required to deliver a High Quality and Compliant service.
Assist and support the Head of Passenger Transport with the overall and day-to-day management of the Service. Deputise for the Head of Passenger Transport as and when required. Work with and support the Operations Manager by developing and implementing training and management control systems to ensure the highest possible level of customer service, safeguarding and risk management and mitigation.
Key Responsibilities
Working with the Operations Manager, to develop, schedule and carry out onsite inspections to ensure that all contractors have the relevant licenses, insurances and that DBSs are in place where required.
Assist the Head of Passenger Transport with the recruitment and selection of staff.
Support the Head of Passenger Transport and work with the Operations Manager with responses to complaints.
Dealing with customers on an individual or group basis.
Provide complex reports relating to any issues which arise.
NB: Please feel free to apply to us direct via jobs@tclrec.com by quoting the job reference and job title exactly.
To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF
If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than entertaining umbrella pay terms, we do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity.
Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.
Other “Essential Requirements” – Please check to ensure that your CV addresses the following items:
Qualifications:
Level of education that indicates a good level of literacy and numeracy
Experience:
Good experience of managing, supervising and supporting thework of those staff accountable to the post holder, including ensuring the professional development of those staff in line with the overall department values
Experience of working in a large diverse team
Substantial experience of working at a senior level, ideally with similar safeguarding responsibilities
Direct experience in influencing teams to deliver service improvement
Experience of ICT systems in order to monitor, maintain and update data
Skills & Abilities:
Effective written and oral communication, good interpersonal skills with the ability to engage effectively with a wide range of stakeholders, whilst undertaking performance monitoring activities and to enforce compliance measures where appropriate.
Excellent verbal, written and numerical skills.
Ability to work within a demand led service with conflicting deadlines, with the ability to work on own initiative with minimum supervision and to prioritise own and team workloads.
Ability to procure, negotiate, set up and recommend acceptance lex contracts.
Ability to problem-solve and seek effective solutions to any challenges, maintaining customer confidence and trust.
Ability to handle sensitive enquiries with tact and diplomacy and work within a confidentiality policy in the working environment.
Ability to assume responsibility for the day to day operations of the duty service from 07:00to 17:00 on a planned basis with occasional later working
ALD
1
Job Ref: Ealing 7554-1
Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.
Please do try to resist contacting us with requests for progress updates.
We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.
Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.
Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.