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Customer Services (Property Services)

Job details
Posting date: 09 April 2024
Salary: £22,308 to £22,308 per year
Hours: Full time
Closing date: 09 May 2024
Location: Chester, Cheshire
Company: Sykes Holiday Cottages Ltd
Job type: Permanent
Job reference: VN1541

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Summary

Are you a natural at building rapport? Have a talent for resolving issues? Looking to showcase your skills within a fantastic team during one of our busiest seasons to date?

We are seeking our newest service-driven, organised professionals to join our vibrant, high-energy Property Services Team at our Chester head office.

Joining our newly-created team, you will be on the frontline of our business, coordinating the day-to-day operations of our property services maintenance and housekeeping teams, acting as the primary contact for scheduling maintenance and housekeeping related workflow within property services across our Regional Brands and Sykes Holiday Cottages properties.

In return for your hard-work, we can ensure you join a vibrant, inclusive work culture, make the most of fantastic career progression opportunities and make the most of our fantastic company benefits!

Starting with us on 07th May 2024

Paying a salary of £22,308 per annum
Shifts covering 5 days out of 7, Mon-Sat, 9am-5.30pm and Sun, 10am-6pm.
Plus access to our annual STIP (annual company-wide bonus) scheme with an additional 10% of your salary
️ 33 days annual leave including bank holidays
Plus an additional day off for your Birthday
Plus an additional two volunteering days per year
Flexible hybrid-working with two days a week from our Chester head office post 6 months probation
An enhanced maternity and paternity policy
Inclusive and supportive work environment
✨ Employee discounts and benefits with your wellbeing at the centre
Opportunities for career progression, personal development and opportunities to be recognised
Comprehensive training and development programs to set you up for success
Study support for additional qualifications, courses and accreditations
Numerous dedicated wellbeing initiatives and access to 24/7 mental health support
️‍♀️ On-site gym at our Chester HQ
Regular social events including weekly Breakfast Club and 'Bring your Dog to Work' day!

Working as a key member of our newly created HUB team, our newest Property Services Coordinator will ensure the daily running's of our property services and maintenance teams, hosting daily meetings with Maintenance Managers across our Regional Brands and Sykes Holiday Cottages, building rapport with Owners, creating excellent relationships with tradesman and suppliers and progressing guest complaints to your Line Manager.

Other adhoc responsibilities will see you administering compliance documents, scheduling property checks, administering recharges and distributing work to the Brands and Sykes teams. This is the perfect opportunity for those able to stay organised and focussed to resolve issues quickly and accurately as you liaise with customers, owners and suppliers to complete work and direct arrange or assist with scheduling third party services so properties remain compliant and suitable for letting.

If you are actively seeking your next career challenge, keen to join a diverse, exciting team, or want to grow your career within an industry leader, we welcome you to get in touch or apply!

Proud member of the Disability Confident employer scheme

Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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