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Customer Service Advisor

Job details
Posting date: 08 April 2024
Salary: £29,000.00 per year
Additional salary information: + Benefits
Hours: Full time
Closing date: 08 May 2024
Location: Leicester, Leicestershire, LE7 3WQ
Company: IPS Group Limited
Job type: Permanent
Job reference: 153609_1712579720

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Summary

I doubt you will find a Customer Service/Sales Advisor role offering this high of a salary, as well as a supportive working environment, warm calling, a good work/life balance, and competitive benefits, anywhere in the UK.

This is a fantastic opportunity to work as a Customer Service/Sales Advisor for one of my highly regarded clients in Leicester.

You will be first port of call for new and existing customers enquiries into the business, as well as current customers looking to renew their policies; advising them, and cross-selling/up-selling additional products.

You will be offered fantastic training to be able to provide a high degree of product knowledge and industry awareness, as well as seamless use of the company systems.

Your day will be a combination of phone, online chat, and admin responsibilities. No cold calling involved!

We're looking for someone with excellent customer service skills, experience with using CRM or equivalent systems, strong active listening skills, as well as experience in using the Microsoft Office Suite.

Insurance experience (professional indemnity insurance specifically) is desired, but not essential.

My client offers fantastic benefits, including Hybrid working options, Non-contributory pension, Funded private healthcare, 25 days holiday (plus bank holidays), Wellbeing allowance AND Free parking!

If this sounds of interest to you, and you think you have the right skills, please apply today.

Proud member of the Disability Confident employer scheme

Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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